got stung with charges

[dib182]

Hi,
Im knew here, I saw this advertised on Tv and decided after more than a year to finally do something about it. I got my hours cut at work xmas before last and as a result my income went down. I did the right thing and told the bank that there may be a problem after the xmas as I had less income, this they acknowledged and did nothing about. Come the February my father died and left me some money but obviously I had to wait for the probate to be sorted. I told the bank and showed them the will that stated I had a half share of his property. I had received a lot of charges the week earlier and asked them if they could extend my overdraft for 2 weeks as I had several thousand coming to me earlier than first thought. They refused and said they would give me a loan to pay off my overdraft of £1000 and I would then be in credit by £10. All the time they were bouncing direct debits and charging me. I eventually had to agree and they for some reason cancelled my cheque card that I hadn't been using and handed my account over to an account manager in Manchester. Two weeks later I paid of my £20,000 loan and put a further £10,000 into my account yet I only got my card back 3 weeks ago. In 3 weeks I accrued just over £1000 in charges and I would imagine my credit rating went down the toilet as well. Now its payback time.

[Michael Browne]

Welcome.

Before you start please have a thorough read of the FAQs (there's a Step by Step guide here too). You may want to print these out to refer to later

Then look at other threads in your bank's forum, so as you know what you can expect to happen

You need to spend 2 or 3 days gradually getting your head round everything.

There's a lot to take in, but it's time well spent and will ensure that you succeed in your claim without problems

This is a self-help forum and you must be prepared to put in time and effort. It is your claim, your money and you cannot expect others to do all the work for you.

When you feel confident that you understand the process and the various stages involved, start a new thread in your bank's forum and post your progress and any questions there and you'll get plenty of help

Lots of info and links here:
http://www.consumeractiongroup.co.uk...ease-feel.html

Good luck

[dib182]

I have just received my first offer of full and final settlement. Problem is that it is only for £1000 and they owe me 4. Also they said if I dont accept it then they will show it to the court. I have written to them stating that I would gladly accept it as part payment but as the deadline for me to accept it ran out 3 days before it was sent to me then they can rest assured I will make sure the court see the letter. and by the way I will take your clients to court no matter what. Also I am going after repayment of a loan I had to take out to cover my overdraft yet they say they have no record of me ever having any loan with them . So I have informed them that as there is no recoed then I think it is neccessary for me to ask the court to get them to refund all my loan repayments and settlement payment back to me, somewhere in the region of £24,000. That should make them think a little clearer now.

[cheddar]

Dib please start a thread in your banks forum and keep us informed of your progress there, and if you get stuck ask questions on your thread too, this makes it easier for us to help you. Thanks.