Paid Money into Wrong Account

[xpwistler]

Hi all,

I am newbie on this site, I made an online payment of 560 to a wrong account and unfortunatly that company has been closed but thier account in Citibank is still active. Is there any procedure through which I can claim back this money.

Thanks,
JM

[yourbank]

Do you know why their account is closed yet open?

[xpwistler]

Hi,

I don't know why thier account is open, even company has been closed. I somehow able to contact them and they have forwarded my case with thier account team? in case if they don't refund back my money! is there any other way to get back my money?

Thanks for your help.

Best Regrads
Jm

[MARTIN3030]

Have you spoken to your own bank about it ?

[xpwistler]

I called my HSBC Bank and let them know the situation, they can not help to claim back this money.

[innocent_man]

i think you must visit the branch in person and ask for help, i am sure they will find a way for you, i am sure they will not help you easily on fone.

best of luck

[yourbank]

I disagree with you innocent man because most banks are centralised and the sort of job that needs doing is for a centralised service centre. However I disagree that the bank cannot help. THey can write to the bank/company and request the money be returned to the account holder as it was sent in error. The BANK can do more, should do more and are not doing enough.