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Go Back   The Consumer Forums > Welcome to the Consumer Forums

Welcome to the Consumer Forums Free advice and support to reclaim your bank charges or to solve other consumer problems.
Welcome. You have just joined the Consumer Forums. Come here and introduce yourself.
You will soon discover what a friendly place this is and get lots of hints about claiming your bank charges or dealing with other consumer rights.


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 5th July 2006, 20:26   #1 (permalink)
Andy G
Basic Account Customer
 
Watch out, there are Claims Touts about!

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Join Date: Apr 2006
Posts: 1
Andy G Novitiate
Question Newcomer with some success requires advice!

Having started the process of reclaiming my illegal bank charges about 5 weeks ago, i have found this site very helpful, and the whole process has been very smooth, with my bank actually being efficient about the whole thing...

HOWEVER.. They have offered me a refund of £950 against the £1770 that i was claiming. I am now rather confused as to my next step, should i reject this amount and continue to pursue them for the full amount, or should i accept this amount and be done with it?

I realise that i should continue to pursue but could i ultimatly end up with nothing?

Please can someone advise as to my next step, and if it is to send another letter rejecting the amount none of the samples seem to quite fit what i need to say.

Any advice would be much appreciated.

Cheers
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Old 5th July 2006, 20:31   #2 (permalink)
mechs
Platinum Account Customer
 
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Default Re: Newcomer with some success requires advice!

Write to them accepting their offer 'in partial settlement but that you intend to pursue the remainder in court'.

Quote:
I realise that i should continue to pursue but could i ultimatly end up with nothing?
This is of course entirely up to you and to you alone, but if you have been reading other members threads you will see that they too have been in the same position.

I repeat ... this is up to you alone to decide.

Last edited by mechs; 5th July 2006 at 20:33.
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