Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here.
UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki
N.B. Please note - due to postage costs these products are only available in the U.K.
Consumer Action Group envelope labels
You are part of a community of over 155,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes.
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With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
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Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson Not for use in Scotland
We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'
Click on the image to purchase a Wills kit - £12.99 + £1.00 pp
Remember...you can't take your reclaimed bank charges with you ;-)
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Welcome to the Consumer ForumsFree advice and support to reclaim your bank charges or to solve other consumer problems. Welcome. You have just joined the Consumer Forums. Come here and introduce yourself. You will soon discover what a friendly place this is and get lots of hints about claiming your bank charges or dealing with other consumer rights.
Welcome to The Consumer Action Group
and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name
hi feel a bit daft asking this but how do i print a letter off from the templates got a new printer today have tryed but it printed everything on the page sorry about this but have been at it for a few hours now and have no one to ask ie all my kids have left home lol
The best way to do this is to copy the letter you want to a 'Word doc.'
Edit it, i.e. put your name, bank detetails in and take any stuff you don't want out. Then you can print the letter off and save the letter in case you need it later. It's always best to print off 4/5 copys anyway.
Hope this helps, come back and shout , if it dosn't
Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.
sorry for comeing back but i am a pc virgin how do you copy it without getting everything else on it and i justcant seem to edit it after pressing many buttons and icons still none the wiser and about 30 pages of printing grrrrr i will understand if no one ans me sorry for being a pain but we have to start some were just happens to be on here big thanks to anyone who is willing to help me
Put your cursor at the top of the text you want to copy, keep your finger on left click, the text will go dark, drag the cursor down and everything that goes dark you will copy. Release your finger when the text you want is dark, then, right click on the dark text and click 'copy'.
Open 'word', on the blank page wherever you put your cursor, right click then click 'paste' and Bingo, your cooking with Gas
Try it on this page.
__________________ Any advice I give is honest and in good faith. If in doubt, you should seek the opinion of a Qualified Professional.
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Bank of Scotland ( Business Account ) Small Claim. Total: £1,027.70 Settled in Full.(October 2006)
Capital One Bank (Europe) plc Summary Cause Claim. Total : £1,111,94: Settled in Full. (February 2007)
Bank of Scotland (Business Account) Summary Cause. Total: £1,051.60. Settled in Full (April 2007)
Bank of Scotland (Business Account) FOS Claim. Total: £4,945.00. Settled in Full (March 2008.
Last edited by maroondevo52; 16th May 2008 at 16:38.
1. First of all, open up Microsoft Word and right click on the top left icon, a white rectangle. This will open a new page on which you will copy the letter. Minimise this blank page by pressing the - sign at the top right.
2. Now find the letter you want to copy off CAG. Carefully position the cursor on the first word you want to copy and hold down a left click of your mouse. Scroll down using your mouse and the letter should start to turn blue / black. When you have highlighted all the bits you want, stop holding down the left click of the mouse, position the cursor over the highlighted words and right click the mouse.
3. Left click on 'copy.'
4. Now maximise your blank page, position the cursor anywhere and right click the mouse. You will see the option 'paste'. Left click on this. Your letter should now be copied onto Word, where you can save, change and print it!!!
Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.
lolno sorry been at it now for 5 hours and just about to throw the thing out of the window this is were i am stuck how the hell do you open micro soft words all that comes up on my pc is ms front page cant seen min or max got it to turn black and the copy thing but thats as far as i get tryed printing again and 5 pages for about the 20th time i will understand if you are fed up with me might wait for the son to come next week he nows how daft i am
sorry i have never done a letter on this thing and its not that long since i have had a pc and yesterday was the first time i put my new printer on lol sorry feel like a 2 year old and starting to get a bit overwelmed by it all the thing is all i want to do is print one letter i will talk to the lads ay work tonight but dont realy want to tell them why i need a letter of here if that makes sence
__________________ Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.
"Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)
The Consumer Action Group and The Bank Action Group are registered trademarks Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road,
London,
NW11 7PE
new to pc and a bit mixed up over printing 
hi feel a bit daft asking this but how do i print a letter off from the templates got a new printer today have tryed but it printed everything on the page sorry about this but have been at it for a few hours now and have no one to ask ie all my kids have left home lol 
lol
