brighthouse

[picklepants]

hi all i have just been reading about your comments about bright house i too have a account with them i brought a computer off of them in january 2007 and i am paying £15 a week for in the september the computers tower went wrong so i took it back to the shop they sent it off to the people who fix them it took five weeks for it to come back and i still had to pay for it even though i did not have it fair enough they gave me a discount when it came back but two weeks later it went wrong again so i took it back to the shop this time they replaced it with another tower and within a couple of months this one went wrong so i took it back its taken 3 weeks so far and i am still paying for the tower that i dont have i am suppose to make payment this week but am very reluctant but i know they will charge me the £10 late fee and try to make me pay double what can i do

[maroondevo52]

Hello and Welcome, Picklepants.

There is a Brighthouse Forum, start a new thread in there, someone will help you out. ( just copy & paste).

Here's the link.

http://www.consumeractiongroup.co.uk/forum/brighthouse/

Regards.

Scott.

[Lefty]

Bump Bumpity Bump!

Greetings folks!

Hopefully, we will have successfully lured you back to this thread via a “new post” notification email!

We are trying to collect stories of people's experience with Brighthouse. Eventually we would like to make up a dossier.

We would like to know about how Brighthouse staff have treated you, particularly if you have got behind with payments.

We would also like to know if you have been pressurised to take out any insurance or optional service cover (OSC).

Furthermore we would like to know about problems you have had with goods from this company and how Brighthouse have handled repairs or replacements.

Here is the link to the thread to post your stories.



http://www.consumeractiongroup.c o.uk/forum/brighthouse/131337-brighthouse-horror.html


Please don't add your story to this thread. Use the thread in the link above.



Cheers
Lefty