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Go Back   The Consumer Forums > Welcome to the Consumer Forums

Welcome to the Consumer Forums Free advice and support to reclaim your bank charges or to solve other consumer problems.
Welcome. You have just joined the Consumer Forums. Come here and introduce yourself.
You will soon discover what a friendly place this is and get lots of hints about claiming your bank charges or dealing with other consumer rights.


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
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Old 11th August 2007, 15:33   #1 (permalink)
nafe
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Posts: 14
nafe Novitiate
Default Faulty 2nd hand car from dealer - any come back?

First of all hello, sorry my first post is a question but I am at the end of my tether.

I bought a 98 (R plate) Vauxhall Astra Mk4 with 59,000 on the clock with a 3 month warranty from a dealer (of 5+ years). Problems started straight away but were "fixed" by them within a week. The problem was a squealing from the wheels and a kangarooing under acceleration.

This was not fixed and became worse and worse and I was told by the dealer to ask a garage and get back to him, so I went to a garage and no fault codes were found (at a cost of £50 to me). They said it may be a faulty coil pack. I said this to the dealer and he said without proof he could not do it under warranty.

Anyway, the warranty ran out and I thought that I had no comeback by this time.

The car has an fault where sometimes when you take the keys out of the ignition out of the car all the hazard lights will come on (not flashing) and run the battery down in an hour. This has happened about 30 times so far (and at the moment the car is sat on my drive with a flat battery as it done it again last night).

The car has another fault of when traveling at 65-70 for over 1-2 hours the engine will just cut out dead for 1/2 second over an over again, I have to drop down to 40 ish (and some times that doesent fix it). Its like hitting a brick wall when it happens.

The the car broke down 3 times on a long trip holiday (with the above fault) so I took it to a Vauxhall garage for another test (£50) and nothing came up. Broke down on the way back so I took it to another vauxhall garage for another test (£50) and nothing came up but they thought I needed a new EGR valve so I got one (£100).

All of the problems are still here and I cannot use it.


I just want to know if I have a case.

I bought the car in late October 2006 for £2000, so I have had it for just under 10 months, and out of that I believe that 2 months have been hassle free at the most and I have spent well over £250 in garage costs.

In my opinion the goods I bought are not fit for purpose for the amount of money I paid and under the sale of goods act I should be entitled to either a refund, part refund, the problem to be fixed or some money to help get it fixed.


Any help would be great as I'm left with a family car that is not safe for my family.


Nathan
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Old 11th August 2007, 15:49   #2 (permalink)
maroondevo52
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Default Re: Faulty 2nd hand car from dealer - any come back?

Hello and Welcome, nafe.

Try asking your question here......

http://www.consumeractiongroup.co.uk...rage-services/

You will get more help as this Forum deals with Garages and general Car related stuff.

Regards.

Scott.

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Bank of Scotland ( Business Account ) Small Claim.
Total: £1,027.70 Settled in Full.(October 2006)

Capital One Bank (Europe) plc Summary Cause Claim.
Total : £1,111,94: Settled in Full. (February 2007)

Bank of Scotland (Business Account) Summary Cause.
Total: £1,051.60. Settled in Full (April 2007)

Bank of Scotland (Business Account) FOS Claim.
Total: £4,945.00. Settled in Full (March 2008.
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Old 11th August 2007, 16:02   #3 (permalink)
nafe
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nafe Novitiate
Default Re: Faulty 2nd hand car from dealer - any come back?

Thanks scott!

i have now posted so if any moderators/admin are around feel free to delete!

Thanks again


Nafe
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