Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here.
UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki
N.B. Please note - due to postage costs these products are only available in the U.K.
Consumer Action Group envelope labels
You are part of a community of over 155,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes.
Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.
Just type in the details of your claim and print them out.
Reclaim the Right!
Sue your bank as often as you like with one Lawpack!!
With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)
CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P
Reclaim the Right!
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson Not for use in Scotland
We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'
Click on the image to purchase a Wills kit - £12.99 + £1.00 pp
Remember...you can't take your reclaimed bank charges with you ;-)
Do your Internet search here
Your Internet search-box
Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
Do your Internet search here:-
Your Internet searchbox
Come and chat with us here (NB: External site NOT affiliated with CAG)
CAG Announcements
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ.
You will have to register before you can post.
To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old? This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty? Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file? Check it out
Welcome to the Consumer ForumsFree advice and support to reclaim your bank charges or to solve other consumer problems. Welcome. You have just joined the Consumer Forums. Come here and introduce yourself. You will soon discover what a friendly place this is and get lots of hints about claiming your bank charges or dealing with other consumer rights.
Welcome to The Consumer Action Group
and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name
Internet Forums are not always the easiest thing to navigate, so here is a guide to some of the commands you can use. Some are very basic, some will take a little bit of practice. If you want to practise, don't hesitate to create yourself a thread in the Bear Garden, once confident enough, you can always ask a moderator to delete it for you.
Create a new thread:
Click on , this opens a new message box.
Give your thread a name, type your message, click on .
If you want to double check that your post looks ok (for example, if you are quoting things, or posting a link or an image), you can first click on this before submitting your new thread. . . . .
You can do that to reply to someone else's thread, or to post an update / query on your own thread. Alternatively, you can go to the bottom of the page, where there is a “quick reply” box:
This is the Hyperlink button, and allows you to post a link without the long http://consumeractiongroup.... showing. (Note: it works with all http://.... not just the CAG ones!)
Type "This is what I want to say", highlight it, click on , paste your link in the box, click ok.
This is what I want to say should now look like this, and you can of course change colour, font etc, should you wish to do so (to match the rest of a signature, for example).
This does the opposite. You might want to post a quote from another site, but not carry the link. Click on the , clear the box, click ok. “ This is what I want to say” will now look like this: "This is what I want to say". . . . .
This is the “Insert e-mail link” button. Type the e-mail address in the box, and it will automatically create the link. People will then be able to click on it to start an e-mail message.
This is the “Insert image” button. Click on it to insert a picture hosted elsewhere, like Photobucket.
This is the “Wrap Quote” button. Click on it, and this: will appear in your post, with the cursor between the 2. Just type your message or paste whatever it was you want to quote and it will then show like this:
This is a drop-down menu for the smilies. “Show all Smilies” will open a separate window with all the smilies available on this forum. . . . .
Click on in the post you want to quote from, it will automatically open the “reply” box and insert the quote, it will look like this:
[quote = Bookworm; 1027594]This is an example.[/ quote]
Type your reply, and .
It will look like this:
However, sometimes, you might not want to quote the whole post, so you can delete what you want from within the quote marks and only keep what you need, so the end result will look like this:
You can subscribe to a thread without typing in it:
Click on “subscribe to this thread”, it will take you to the options menu, where you can choose to get notification by e-mail or not and how frequent the notification.
Or for more elaborate search, click on “advanced search”:
Note: If you want to search for post with “0” replies, change the default “at least” 0 replies to “at most”, and you can of course highlight the forum you want to search if you want to narrow it down. . . . .
We ask all of our users to remain vigilant for any posts which contain the following: Insulting language / swearing, threats of violence, racist comments, potentially libelous wording (i.e. the bank 'stole' my money), posts which show complete reproductions of our templated letters, advertising etc. If you are not sure, please report it and let us decide. You can also use it to report a title that needs changing to **WON** or threads that need merging, or moving.
Click on under the username of the post you want to report. Type the reason why you are reporting it. Send.
Say thank you for a useful post:
Click on . A drop-down opens which you click to say “I approve”, underneath, there is a box for a comment. If you leave a comment, please sign your nick, it's always nice to know who's being nice, and the box doesn't show who left the comment otherwise.
The more clicks on scales, the higher the "reputation" of a user (the little green blobs under a username). Site Helpers and Moderators can disable theirs, so the blobs will show as grey. You can still click to say thanks, and it will still register on their user CP. . . . .
Most are self-explanatory, except the bottom one, “Miscellaneous Options”. If the Message Editor Interface box doesn't already show it, then change it to “Enhanced Interface – Full WYSIWYG Editing”, it's the setting that allows you to use smilies, quotes, etc... Don't be fooled by the name, WYSIWYG is simply short for “What You See Is What You Get”.
Nothing complicated there, the only thing to remember is this: The maximum size of your custom image must be 80 by 80 pixels or 19.5 KB (whichever is smaller).
This opens a box which allows you to enter a signature, whatever takes your fancy. Please remember that standard forum rules apply, though, and that links to commercial websites are not allowed. Also bear in mind that minimum post length (# of words) = 100 words and minimum post count before signatures show = 10 Posts.
Your signature will only show 2 times on any one page even if both the above conditions are met. These conditions do not apply to the moderating team.
The others settings are self-explanatory, with tick/untick options.
New posts:
Clicking on this will open the last 5 most recent pages of threads which you haven't read. . . . .