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Go Back   The Consumer Forums > Welcome to the Consumer Forums

Welcome to the Consumer Forums Free advice and support to reclaim your bank charges or to solve other consumer problems.
Welcome. You have just joined the Consumer Forums. Come here and introduce yourself.
You will soon discover what a friendly place this is and get lots of hints about claiming your bank charges or dealing with other consumer rights.


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 24th July 2007, 12:39   #1 (permalink)
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Default "How do I...?" A Dummies' Guide to this Forum

HOW DO I........?

Internet Forums are not always the easiest thing to navigate, so here is a guide to some of the commands you can use. Some are very basic, some will take a little bit of practice. If you want to practise, don't hesitate to create yourself a thread in the Bear Garden, once confident enough, you can always ask a moderator to delete it for you.

Create a new thread:




Click on , this opens a new message box.

Give your thread a name, type your message, click on .

If you want to double check that your post looks ok (for example, if you are quoting things, or posting a link or an image), you can first click on this before submitting your new thread.
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Old 24th July 2007, 12:50   #2 (permalink)
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Default Re: How to do this

Reply to thread:


Click on

You can do that to reply to someone else's thread, or to post an update / query on your own thread.
Alternatively, you can go to the bottom of the page, where there is a “quick reply” box:


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Old 25th July 2007, 16:49   #3 (permalink)
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Default Re: How to do this

Ok, so this is what you should now be seeing:



Let's go through the less obvious buttons.



This is the Hyperlink button, and allows you to post a link without the long http://consumeractiongroup.... showing. (Note: it works with all http://.... not just the CAG ones!)

Type "This is what I want to say", highlight it, click on , paste your link in the box, click ok.

This is what I want to say should now look like this, and you can of course change colour, font etc, should you wish to do so (to match the rest of a signature, for example).


This does the opposite. You might want to post a quote from another site, but not carry the link. Click on the , clear the box, click ok. “ This is what I want to say will now look like this: "This is what I want to say".
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Old 25th July 2007, 16:59   #4 (permalink)
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Default Re: How to do this


This is the “Insert e-mail link” button. Type the e-mail address in the box, and it will automatically create the link. People will then be able to click on it to start an e-mail message.


This is the “Insert image” button. Click on it to insert a picture hosted elsewhere, like Photobucket.


This is the “Wrap Quote” button. Click on it, and this: will appear in your post, with the cursor between the 2. Just type your message or paste whatever it was you want to quote and it will then show like this:



This is a drop-down menu for the smilies. “Show all Smilies” will open a separate window with all the smilies available on this forum.
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Old 25th July 2007, 17:09   #5 (permalink)
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Default Re: How do I.....?

Quote from another post:

Click on in the post you want to quote from, it will automatically open the “reply” box and insert the quote, it will look like this:
[quote = Bookworm; 1027594]This is an example.[/ quote]

Type your reply, and .

It will look like this:

However, sometimes, you might not want to quote the whole post, so you can delete what you want from within the quote marks and only keep what you need, so the end result will look like this:

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Last edited by Bookworm; 26th July 2007 at 20:53.
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Old 25th July 2007, 17:14   #6 (permalink)
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Default Re: How do I.....?

Multi-quotes:


If you want to reply to more than one post, click on on each post you want to quote from, it will then turn

On the last post you want to quote from, click on first then .


The end result will look like this:

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If you change your mind, or have clicked on the wrong post, just click on the again, it will deselect it.

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Last edited by Bookworm; 26th July 2007 at 20:54.
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Old 25th July 2007, 17:21   #7 (permalink)
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Default Re: How do I.....?

Subscribe to a thread:


You can subscribe to a thread without typing in it:



Click on “subscribe to this thread”, it will take you to the options menu, where you can choose to get notification by e-mail or not and how frequent the notification.
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Last edited by Bookworm; 26th July 2007 at 20:55.
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Old 25th July 2007, 17:24   #8 (permalink)
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Default Re: How do I.....?

Search:


For basic search, just type in the box:




Or for more elaborate search, click on “advanced search”:




Note: If you want to search for post with “0” replies, change the default “at least” 0 replies to “at most”, and you can of course highlight the forum you want to search if you want to narrow it down.
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Last edited by Bookworm; 26th July 2007 at 20:56.
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Old 25th July 2007, 17:28   #9 (permalink)
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Default Re: How do I.....?

Report a post:


We ask all of our users to remain vigilant for any posts which contain the following: Insulting language / swearing, threats of violence, racist comments, potentially libelous wording (i.e. the bank 'stole' my money), posts which show complete reproductions of our templated letters, advertising etc. If you are not sure, please report it and let us decide. You can also use it to report a title that needs changing to **WON** or threads that need merging, or moving.

Click on under the username of the post you want to report. Type the reason why you are reporting it. Send.



Say thank you for a useful post:

Click on . A drop-down opens which you click to say “I approve”, underneath, there is a box for a comment. If you leave a comment, please sign your nick, it's always nice to know who's being nice, and the box doesn't show who left the comment otherwise.

The more clicks on scales, the higher the "reputation" of a user (the little green blobs under a username). Site Helpers and Moderators can disable theirs, so the blobs will show as grey. You can still click to say thanks, and it will still register on their user CP.
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Last edited by Bookworm; 28th July 2007 at 11:21.
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Old 25th July 2007, 17:38   #10 (permalink)
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Default Re: How do I.....?

User CP:



User CP (control panel) gives you access to your own settings.


When you first click on it, this is what you'll see:


These are the thanks of people who clicked on your scales.


Next, are these:



They show the threads to which you have subscribed and which have posts you haven't read yet on them.
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Last edited by Bookworm; 26th July 2007 at 20:58.
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Old 25th July 2007, 17:46   #11 (permalink)
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Default Re: How do I.....?

Settings & Options:




Most are self-explanatory, except the bottom one, “Miscellaneous Options”. If the Message Editor Interface box doesn't already show it, then change it to “Enhanced Interface – Full WYSIWYG Editing”, it's the setting that allows you to use smilies, quotes, etc... Don't be fooled by the name, WYSIWYG is simply short for “What You See Is What You Get”.




Nothing complicated there, the only thing to remember is this: The maximum size of your custom image must be 80 by 80 pixels or 19.5 KB (whichever is smaller).




This opens a box which allows you to enter a signature, whatever takes your fancy. Please remember that standard forum rules apply, though, and that links to commercial websites are not allowed. Also bear in mind that minimum post length (# of words) = 100 words and minimum post count before signatures show = 10 Posts.

Your signature will only show 2 times on any one page even if both the above conditions are met. These conditions do not apply to the moderating team.

The others settings are self-explanatory, with tick/untick options.


New posts:




Clicking on this will open the last 5 most recent pages of threads which you haven't read.
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Last edited by Bookworm; 26th July 2007 at 21:00.
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Old 26th July 2007, 19:01   #