 Re: Peugoet 307 SW SW from CarGiant went up in flames
Hi well this a post I set up last year
I'm new to this and need some additional help with an issue, or should I say a number of issues. I will try to summarise because there are numerous issues (to many to go into full detail).
I brought a car for myself just over 3 months ago, upon leaving pulling out of the forecourt and proceeding home. The Cars display panel started alarming showing a serious fault. As I completed the sale after the store had closed and was given the car by the few staff members that stayed behind. I could not go back because they had now left. As soon as they reopened I went back and reported everything including the sale and how it was conducted (which I felt was not conducted correctly).
In short, my heating has worked less than a week since I have owned the car (remember the snow we've had? Because I do), I have had the car taken from me twice once from the trader and also from the company that make the car because it was deemed to dangerous to drive on the road (now these are other issues). In fact the second time it was taken by the cars manufacturers, they refused to let me take it and the woman that saw me came out and said how long have you had this car, she was in shock and said that it should never of been on the road. They also said that I was at a high risk and was very lucky nothing serious had happened.
Basically the company I originally brought the car from were supposed to pay for all the works to be completed on the car but only paid half. So the other half had to be authorised by the trader I brought the car from.
I communicated this to them and they told me to bring the car back so they could check it to see which works they would allow to be done by the cars manufacturers.
They took the car, were supposed to be checking it. Then when I went to enquire how long it would take to check it, for authorisation I was told they were fixing it. Without my my permission and without consultation (so before I could take a picture for reference if needed they removed the evidence). They also said that the reason the car was cold is because it was empty and they filled the coolant! The joke is that it was filled by the independent garage only a few weeks before. I said this was the case and the guy flat out said no they never, I affirmed they did and he just looked at me like to say so what, he then said well it's empty. I then said to him. Look that means there is something seriously wrong with the car. Since he tried to make me feel stupid (maybe because I am a woman), I said I will check with the independent garage to confirm it was filled even though I know they filled it up. But something is wrong.
A few days later and I mean a few I contacted them again and said the car was cold.
Before a week could pass since my last visit to them, a emergency signal came up on the car (flashing red then continuously). The car started bellowing smoke from the engine and became very mechancial feeling making crazy squeaky noises (its hard to explain but that the best way I can put it). I was petrified!
I contacted them, requested a replacement car informed them of my distress. They said they would collect it but I have not got any legal rights, the guy was rude and shouting down the phone. I was at work miles from home stranded, which he claims is not there problem. They are not obligated to do anything. He also told me if I want any answers to what he was saying to put it in writing as they have not got any legal obligations, ect (now this is just a summary folks, without the full content of the conversation of my lack of rights according to him).
He denied me ever telling them about the issue with the heating (which is only one of the problems with the car). He continued to be rude and shout, affirming me having no rights. I told them this is costing me money and distressing ect, which he basically said was my problem.
Should the company not of told me information pertaining to the condition the car was in before I brought it?
Now folks this is just a summary, of the current issue at hand. Any comments please let me know. In fact I am keen to hear your stories, I won't be surprised if you also brought a car with serious, dangerous faults from the same place.
Let me know.
Today I am luck to be alive the car exploded and I was trapped whilst it was on fire. go figure. | 
