Carcraft and NAC!!

JayC82 · 11th April 2007, 10:07

Well, it seems I'm not the first to have issues with these cowboys....

I bought a Seat Leon Cupra from them in December 06. I've done about 4000 miles in it and now it needs a new engine. Basically the oil strainer has got blocked up with sh*te and has starved the head of oil, leaving it seized and with a snapped cam.

The Seat dealer has quoted £3.5k to get a brand new engine and fit it. Obviously, I can get a recon engine fitted elsewhere for about £1500, which is better than £3.5k but still a lot.

The NAC warranty booklet says that they will pay upto £1295 per claim. WHen the garage contacted them they said no that's wrong and the max they will pay is £300. I can't believe it.

Someone at the RAC told me that if a fault like this comes out within the first 6 months of ownership it's taken as the fault was there when the car was sold. How accurate is this?

Where do I stand? Should I have it repaired and persue them for reimbursement or should I demand they sort it??

Cheers folks.

JulesTools · 12th April 2007, 04:19

Hi JayC82

Basically demand they sort it and provide you with a courtesy car whilst it is been repaired or replaced.

You are correct in the 6 month period for more details and help look here

http://www.dti.gov.uk/consumers/fact...page24700.html

Hope this helps let us know how you get on

Jules

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