consumer forums consumerforums Total Bank Charges Returned : £17,500,569 to 10384 people.

Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Registration Problems | FAQ
The Consumer Forums  

CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and ensure this site will remain free to use!

Small Claims Kit-- Small Claims Court Guide
**New Edition**
Consumer Action Group envelope labels Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

Patricia Pearl - Small Claims Procedure - A Practical Guide
An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.
£17.10 + £1.50 (P&P)

Lawpack - Small Claims Kit
Contains everything you need to sue your bank (or anyone else) including sample forms, instruction manual, templates, and an entire set of court forms in PDF format on CD Rom.
£10.99 + £1.50 (P&P)

Last Will and Testament Kit
Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.
£9.99 + £1.50 (P&P)

Fight a Motoring Ticket Kit
All the templates and documents that you need to challenge your speeding ticket, parking fine - with advice from one of the UK’s leading motor offence solicitors
£9.99 + £1.50 (P&P)

Download and Install Browsealoud

Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Motoring > Vehicle retailers and manufacturers

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
eBay buyer?
Buy more cheaply
Win more often
ConsumerSniper.com
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Ebay buyer?
ConsumerSniper
Free unlimited bids and eBay tools
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
 

Notices

Reply
 
LinkBack Thread Tools
Old 2nd July 2009, 21:13   #1 (permalink)
Basic Account Holder
 
Watch out, there are Claims Touts about!

Cagger since : Jul 2009
Posts: 1
gib786 Novitiate
Default Problem with 2nd hand car hours after buying. HELP!

Right, its a long story so here we go. I went with my sister to go look at a second hand audi a3 from a trader on monday. The car is a 04 plate Audi A3 2.0 Tdi. Described as one owner from new, excellent condition, driving fine etc, years mot plus a fresh service from the garage. HPI came back clear, the v5 was present and they even included one months warranty on the car.

We agreed to pay the asking price of £10,990 and left a £200 deposit, with the car to be picked up on the following day. We arrived the next day to pick up the car, paid the rest of the payment via switch and were on our way. About 10 miles from the garage the car decided it didnt want to go above 50mph. My sister who was driving, pulled over and let me take the wheel. The car drove fine for me until it did the same thing of not wanting to above 50mph a few miles further. I called the garage, they told us to come straight back and they would sort it.

We returned to the garage, they put the car onto their diagnostics machine and said it needed a new map sensor. They supplied one and fitted it all under the warranty and also increased the one months warranty to 3 months. We set off home for the second time. This time I drove the car back. 20 miles after setting off, the car encountered the same problem. I rung the garage again and they told me to nurse the car back home, and either they would come and collect it the next day or I could book it into my local audi dealer who would sort the problem and bill the trader I purchased the car from.

I decided to get it home and ring the local audi dealer. The car was booked in for today. I recieved a call a few hours after dropping the car off telling me that the turbo had failed and it required a new unit, which was over £1k + Labour and VAT. I then recieved a call from the trader stating he was going to pick the car up and have it repaired elsewhere, but still foot the bill. I told him I would rather return the car to him under section 14 of the sales of good act, and get a refund. He declined and now im in this dilemma as he is wanting to repair the car and foot the bill and refuses to refund me the £10990 we paid for the car which isnt fit for its purpose

Am I legally entitled to ask for a refund or do I have to let the trader repair the car first? TIA
gib786 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 2nd July 2009, 22:35   #2 (permalink)
Gold Account Holder
 
Conniff's Avatar
 
Where else can you earn 8% interest on your money?
Start your County Court claim NOW!!!

Cagger since : Mar 2007
I am in: the computer room.
Posts: 5,766
Conniff AuthoritativeConniff AuthoritativeConniff AuthoritativeConniff AuthoritativeConniff AuthoritativeConniff AuthoritativeConniff AuthoritativeConniff AuthoritativeConniff AuthoritativeConniff AuthoritativeConniff Authoritative
Default Re: Problem with 2nd hand car hours after buying. HELP!

Yes you are legally entitled to reject the car for a full refund. This 'must' be done in writing. List the problem(s) and send it to him with a formal rejection under the sale of goods act (not of satisfactory condition & not fit for purpose).
If you had a written document from the Audi dealer saying it's the turbo, then copy that and enclose the copy.

Don't use the car again. It is up to him to collect it at his cost.

Send your letter recorded delivery.
Conniff is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote



Browsealoud
Video Tour


Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE