consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Vehicle retailers and manufacturers


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 17th July 2007, 22:44   #1 (permalink)
lavendergirl
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jul 2007
Posts: 1
lavendergirl Novitiate
Default bought a second hand car and now with problems

Hi! Im wondering how much to repair small end bearings in the engine of the car

I bought my first car (1997 P reg Ford Fiesta) car from a local garage (garage 1) 6/7/07 weeks ago and had a new MOT on it which was on 4/7/07. No advisory notice issued.

However I started to notice a rattling noise at the engine and took the car to an independent garage (garage 2) and found a list of fault but the serious one was noise on the engine which they suspect a problem on the small end bearing. Though it is a 10 year old car, garage 2 said that it should not have passed MOT and the condition of the car should not be in such a state even if it is 10 years old.

Friend and I took it back to the garage 1 and they said they cannot fix the car and told us to make a claim as it is under warranty. They even said that I cant take my money back coz I already took the car and even if I complain to Trading Standard they would say the same thing. They weren't helpful at first but after a few "amicable" talk with my friend, he started being helpful.

We went to the MOT centre (which is just beside garage 1) which passed the car. Good thing the MOT was helpful and they said they're gonna fix the problems except the small end bearings because I could make a claim on it under my warranty. Guys at MOT centre and garage 1 told me that it shouldnt cost much.

I called up Warranty management Service and said I could take it to any garage I want to have the end bearings fix but he said "bear in mind, your claim is only £200. It is going to cost more than that to repair the bearings."

how much does it cost to repair small end bearing cost? I posted this somewhere else and 2 person said it would mean replacing the engine with a reconditioned one as the labor for the bearing is quite steep and some parts of the engine might need replacing as well.
lavendergirl is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 18th July 2007, 22:21   #2 (permalink)
napalm69
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jul 2007
Posts: 2
napalm69 Novitiate
Default Re: bought a second hand car and now with problems

I don't think you should be paying for it at all! Warranty or not you are protected under the sale of goods act unless you were told about this fault before buying. If as in your case you find a major fault within a few days or weeks of purchase you are very much entitled to expect a repair.

Check ou this post:
Sale Of Goods Act (buying A Vehicle) - Your Rights

Here are a few other guidlines for you.....

1. What should you expect?

Dealerships must abide by the law and sell good quality vehicles that are correctly described. They should offer some kind of warranty and be using services such as HPI and the National Mileage Register to check the vehicles they are selling. Before you buy, ask to see the dealer's HPI certificate. If they can't provide this proof, then get a check done yourself to be on the safe side.
2. Codes of practice

For added reassurance, find out which of your local dealers belongs to a trade association that requires the firm to abide by a code of practice. Contact the Retail Motor Industry Federation (RMIF) or Scottish Motor Trade Association (SMTA) for a list of members.
3. The laws

Dealers have to comply with a whole range of legislation, some of which is specifically targeted at the motor trade, including (links open in a new window):4. What is 'satisfactory' quality?

Sale of Goods legislation rules that the car must meet the standard that a reasonable person would regard as acceptable, bearing in mind the way it was described, how much it cost, and any other relevant circumstances. Apart from usual wear and tear, a used vehicle must be free from defects - except ones pointed out to you and those which should have been uncovered by an inspection (but only if one has been done). Legislation also requires dealers to sell cars only where they have good title.
5. What does 'as described' mean?

Under the Trade Descriptions Act 1968, all descriptions applied to a vehicle must be true. For instance, a car cannot be advertised as having had one careful owner if it has actually had three.
6. What does 'reasonably fit for the purpose' mean?

If you have said that you will be using a vehicle for towing a caravan, for example, it must be fit for that purpose - unless the dealer has specified otherwise. Ask for written confirmation of the purpose as proof. For extra reassurance, HPI offers a unique outfit matching service to ensure the car you want to buy can legally tow your caravan. For a fee, you can check the match at www.towsafe.co.uk.
7. Does a car have to be roadworthy?

It's not illegal for a dealer to sell you a car that has been a total loss, provided that you have been made aware of the fact. However, the Road Traffic Acts provide that any vehicle sold for road use must be in roadworthy condition. If the seller cannot provide a Thatcham-approved inspection report, copies of most inspections are available from HPI at an additional cost.
8. What should you do if you are unhappy with the vehicle you have purchased?

Return to the dealer and, if he refuses to take action, contact the following organisations for advice (links open in a new window):
napalm69 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply



Thread Tools


Similar Threads
Thread Thread Starter The Consumer Forums Replies Last Post
Cabot has bought my debt justiceforall Debt Collection Industry 0 7th July 2007 16:24
Something bought on Finance natheyabdn Other Stores 4 18th October 2006 20:07
Second book bought - thanks BankFodder General 1 23rd February 2006 15:15
First book bought - thanks BankFodder General 1 22nd February 2006 15:42




Do your Internet search here:

The Consumer Action Group and The Bank Action Group are registered trademarks
Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road, London, NW11 7PE

Search Engine Friendly URLs by vBSEO 3.0.0 RC6 © 2006, Crawlability, Inc.