swalec are they serious? Hi,
Six years ago I bought a propertythat had six letting properties attached. The tenants were a load of "bankers" and gradually I managed to get rid of them all. The problem which has been ongoing and has now gone nuclear is that when these people moved out..all of them owing money to swalec, swalec just transferred the outstanding balance to my account. Despite a thousand ( well, several) letters to them, they are incapable of understanding that although I own these properties, I did not use the electricity there. They have now increased my direct debit to £700 per month to clear this debt. When I told them I would not be paying this, they simply threatened to disconnect my supply. To further compound matters, two of the cottages have now been sold, and I am still receiving bills in my name, even though, I, the new owners and my solicitor have all written to them. Any ideas? I am at the end of my tether...I cannot get any sense out of them at all. When I telephone they cannot access my letters, when I write I get no reply. |