 Dual Fuel question?
Without going into a long essay, I used to buy both gas & Electric from Scottish Power (S.P.) & to be honest I thought the service was good.
Last year, when all the hipe was on about energy price hikes, I decided to look for cheaper providors.
After searching the internet for cheaper suppliers, I was quoted by EDF & found them to be the cheapest.
However they could not offer me a 'Duel fuel tariff', which I had been paying at S.P. because they said the electric meter was wrong due to it being on 'Economy 7' & I wouldn't benefit.
But the electric would still be cheaper than I had been paying for with S.P.
Anyway, I changed suppliers so that I bought both gas / electric from EDF, who promised to be cheaper.
EDF did say that the meter could be changed over free of charge.
A month after the changover, I received a call from S.P. who said that they wanted my custom back & could offer me a good deal for 'Duel Fuel' & the quotation was actually cheaper than EDF.
So back I went to changing suppliers only for S.P. to contact me again to say they could not provide gas & electric on a duel fuel tariff because the meter was wrong.
I told them that for over 3 years I had been paying for the duel fuel tariff with Scottish Power but they could not understand why, due to the electric meter & that I was lucky?!
So now I Purchase electric from EDF & gas from S.P.
Sorry it is long winded but my question is, do I have case against Scottish Power because I was paying for a service that in theory I wasn't getting?
or should I keep quiet & forget about it? | 
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