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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 8th March 2007, 22:11   #1 (permalink)
nads75
Basic Account Customer
 
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Default Re-pay Loyalty Discount??

Hello,
I recently changed energy suppliers for my Gas and Electric fro Atlantic to Npower after a Uswitch search which i tend to do yearly to keep my bills low.
This week after the normal transfer over to Npower i have had the final bill from atlantic requesting £19.80 from me. This is fine and i was about to send them a cheque when i had another final bill stating that i owed them £19.80 plus £33.33 which they say is the reimbusment of the loyalty discount that i had with them for being a loyal customer??

Does anyone know if they can do this??

Any help appreciated.
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