Powergen Is Nasty. I Feel Like ... :o I am happy to acknowledge the contributions of the Consumer ActionGroup in my quest to get my money back from LLOYDS TSB. After a long battle, they have paid me back all the money which they took from my account. I am in battle with POWERGEN now.
This is the letter which I have sent to them containing the main thread of my dispute... Customer Service Director, POWERGEN, P.O.Box 403 Warrington, WA55 1EE Dear Sir/Madam, RE: ELECTRICITY BILL FOR ACCOUNT NUMBER xxxxxxxxxxxxxx The above subject matter kindly refers; I am sending to you my cheque in payment of £67.20 being the total value for the last bill which I had before I moved out of xxxxxxx road in Coventry. It might be instructive to let you into the history behind this development. The house under reference was until the 7th of November 2006 a shared house, actually a student accommodation. From the time when I moved in a May 2006 not less than 6 other people have lived in the house. Actually I met 3 people in the house when I moved in and up till October 2006 we were two people living in the house and it was not until October that the bill came to be in my name only. Now when the other guy was finally leaving, we decided to settle all outstanding bills based on their value because the we found it difficult to trust the Landlord to live up to his responsibility. I am saying this because everyone who has lived in the house ought to make payments toward Gas and Electric bills and it is up to the landlord to ensure this happens but I doubt if he ever did. As a result of this decision, the other fellow paid the Gas bill and the TV license which came to £101.32 while I paid for the Internet connection of over £45 as well as the £50 deposit and £11 phone line rental over 4 months as well as accepting to offset the outstanding bill of £67.20 being the amount due on the Powergen bill that we had at that time. This is the situation on ground when I moved out of the house on November 7 2006 and the landlord moved in and has been living there ever since. This payment is without prejudice and I hope it will go a long way in letting you know that I am very much committed to resolving the issue once and for all. Also, I wish to request that you would please contact the landlord, Mr.xxxx who should be in a position to make available to you any other outstanding to this account. Finally and with all sense of responsibility, I believe that in making this payment I have not defrauded anyone and have been fair to all concerned. Please acknowledge the receipt of this payment and desist from sending me any further reminders on this bill. Thank you. Yours sincerely,
I had to stop the check when Powergen insisted that I must pay all the amount on the last bill amounting to £166.47.
Kindly advise on what you think will be fair as I honestly do not think I should be treated so unfairly. The Landord moved and piled up so much on the electricity bill and then cut off the account and referred them to get in touch with me. As at the time I was leaving the house the bill was for £67:20.
ALSO, HOW CAN SOMEONE JUST PUT YOUR NAME ON A METER ACCOUNT WITHOUT YOUR KNOWLEDGE AND AGREEMENT AND EVERY ATTEMPT ON YOUR PART TO HAVE IT REDRESSED IS REBUFFED. I DO NOT HAVE ANY FORM OF CONTACT OR CONTRACT WITH POWERGEN. I WAS NOT RESPONSIBLE FOR THE METER AND I AM CERTAINLY NOT TOTALLY RESPONSIBLE FOR THE BILL.
Thank you.
Last edited by Bobby Jay; 2nd February 2007 at 11:49.
Reason: personal info removed
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