Consumer Action Group envelope labels
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13th January 2007, 18:44
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#4 (permalink)
| | Classic Account Customer | Re: Pre-pay Gas Meters Hi, I was with British Gas when we moved in. I had them change the meters to prepay cos there were a group of us and I didnt want the individual responsibilty.
This was free to change.
Now the unreliable payers have moved out I want to get the bills down so tried calling them to change back but they wanted deposits on the accounts for a year to change back!
I then found equigas who I can transfer over to even with a prepay meter installed. Their rates are good as they spread the charge across all their customers (they are a reseller for southern electric)
I then asked them to change the meters over to credit meters and they have arranged for gas to be changes this wednesday coming and the electric next week.
I will still be staying with them as they seem to be a very small but very well organsised company and their rates are still a lot cheaper than British Gas who, in my opinion are utterly terrible!
Tom |
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15th January 2007, 16:08
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#7 (permalink)
| | Classic Account Customer | Re: Pre-pay Gas Meters Quote: |
You're on prepay so you don't owe them any money anyway,
| HA HA, i wouldnt take this as gospel though!!!! |
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15th January 2007, 16:50
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#8 (permalink)
| | Gold Account Customer | Re: Pre-pay Gas Meters Quote:
Originally Posted by allan1983 HA HA, i wouldnt take this as gospel though!!!! |
Oh, don't even go there...after I typed that, I did gulp slightly, because I do know from experience what tw@ts BG can be, but hey, on the face of it - prepayment meter means prepaid gas right? Right?  Pmsl! |
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15th January 2007, 17:12
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#10 (permalink)
| | Basic Account Customer | Re: Pre-pay Gas Meters Quote:
Originally Posted by crashbandicoot Oh, don't even go there...after I typed that, I did gulp slightly, because I do know from experience what tw@ts BG can be, but hey, on the face of it - prepayment meter means prepaid gas right? Right?  Pmsl! |
I agree .
But i have both gas and electric prepayment meters. both different companies, the gas is no problem i have no outstanding monies owing. But the electric is a nightmare. I put in around £50/£60pw (believe it or not) and when i went to check my online bill for some strange reason i am in arrears with close on £150.
Like you said i can only use energy for the amount i have credited to the meter so why on earth do i owe this money. The reaason i kept the prepayment meters when we moved into the property was to avoid bills like this.
Incidently i have never been in any arrear with neither my gas nor my electric.
roz
Last edited by royzor; 15th January 2007 at 17:15.
Reason: adding more text
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15th January 2007, 17:23
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#11 (permalink)
| | Gold Account Customer | Re: Pre-pay Gas Meters Quote:
Originally Posted by martinpar Yes but it can also mean prepaid gas plus payment towards arrears. |
Yes, that too, but obviously presuming if one has arrears that they are aware of this (!) and that an arrangement to pay the arrears is in place. |
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16th January 2007, 12:09
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#16 (permalink)
| | Gold Account Customer | Re: Pre-pay Gas Meters Quote:
Originally Posted by martinpar I admit I haven't looked at it but SP told me the prepay rate would be the same as the quarterly rate. Surely they wouldn't have fibbed
My elec meter is set to pay 10 a week for arrears. This has been over a year now and when they finally got the last quarterly bill right I owed 220. That's why I am getting all the paperwork together to work out how many 100s they owe me. If I look at a prepay statement it gives the impression I owe more than I did when I started. The statement shows elec (or gas) used but never deducts amount prepaid. |
This thread seems to have gone off in all different directions so apologies to the OP but the same has happened with me Martin, thus I have my ongoing claim with BG to get my overpaid money back. See my thread for more info on how incompetent they are. http://www.consumeractiongroup.co.uk...itish-gas.html |
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