e.on charges advice...

[inq80]

Hi,

Hope some can help me one with an issue my parents have gotten into...

My parents live in a 3 bedroom Bungalow. One work away a lot of the time is only home on holidays and once a fortnight, give or take a few days over the year. My Mother is the person who is home most of the time in the house on her own.

The property is oil central heated and used at the times you would expect it to be ( winter etc ). The issue is the amount they are being charged for the electric by e.on. I've recently discovered that they have been charged £300+ per quarter for the electric. Now i live in a 2 bedroom flat so wouldnt expect the charges i pay to be relevant to a bungalow, but i only pay on average £30 a quarter.

I dont see how my mother living on her own could create such a high charge. There's nothing in the property which would drain the electric and the last property they lived in 6 years ago didnt have bills anywhere near this amount ( and this was when they were 4 people on a regular basis ).

I suspect that either the meter is faulty (which e.on want to charge us £90 to look at) or there's been a mix up and they are paying a charge which should have gone to someone else's property.

Can any offer any advice of what they could do?

[wino]

Has the meter actually been read or are the bills estimated?

[inq80]

hi wino,

The first few bills were from est, but the last have come from meter readings i was told.

[inq80]

anyone?

[Conniff]

Make the first check yourself - switch everything off for a couple of hours and see if the meter is still increasing.

[Clare_L]

were the estimated bills high too? Have you managed to do the load test that conniff advised?