buchananclark + wells - old eon bill

[DBY]

Just received a letter from these bullies regarding an old debt from a previous address of mine, for apparently an unpaid gas bill of £889.81.
I do not believe that this amount at all is outstanding. What can I do?

Thanks

[DBY]

Originally Posted by DBY

Just received a letter from these bullies regarding an old debt from a previous address of mine, for apparently an unpaid gas bill of £889.81.
I do not believe that this amount at all is outstanding. What can I do?

Thanks

Well actually I just phoned Eon, they told me the outstanding balance is £738.33. Can the DCA just add on 'their' charges?

[spamheed]

No they can't.

If there is no dispute over the amount eon claim is outstanding, you would be better off dealing with Eon personally

If you can enter into a repayment plan with eon, you would be better off doing this, rather than allowing a DCA to make a profit from your misfortune.

It also has an added benifit of p@ssing off the DCA no end

[DBY]

Originally Posted by spamheed

No they can't.

If there is no dispute over the amount eon claim is outstanding, you would be better off dealing with Eon personally

If you can enter into a repayment plan with eon, you would be better off doing this, rather than allowing a DCA to make a profit from your misfortune.

It also has an added benifit of p@ssing off the DCA no end

Hi Spamheed, I phoned Eon again wanting to deal directly with them however the nice lady on the other end of the phone said the DCA had purchased the debt. Well if this is the case I'm surely within my right to ask them for proof to their claim aren't I?

Anyone suggest a letter?

[AwakeNow]

Hi ya,

this is the link to Letter Templates on these forums

Creditors and DCAs - Letter Templates & Budget Planner

I think you need Letter N

[DBY]

Originally Posted by AwakeNow

Hi ya,

this is the link to Letter Templates on these forums

Creditors and DCAs - Letter Templates & Budget Planner

I think you need Letter N

Thanks for your assistance AwakeNow, although I'm pretty sure utility bills dont fall under the CCA 1974. However, I am thinking of firing off a letter i found elsewhere in this particular forum.

You have contacted me regarding the account with the above reference number, which you claim is owed by myself.

I would point out that I have no knowledge of any such debt being owed to E-on.

I am familiar with the Office of Fair Trading Debt Collection Guidance which states that it unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question.

I would also point out that the OFT say under the Guidance that it is unfair to pursue third parties for payment when they are not liable. In not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive and/or unfair methods.

Furthermore ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to physical/psychological harassment.

I would ask that no further contact be made concerning the above account unless you can provide evidence as to my liability for the debt in question.

I await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to the trading standards department and consider informing the OFT of your actions.

I look forward to your reply.

Yours faithfully

What d'ya think?

[AwakeNow]

I'd say your letter pretty much covers it. : - )

I also see I sent you to the Credit Agreement Letter - typing without thinking - sorry, brain tired, lol.

Just a thought, how long have they been chasing this bill - does the one year rule fall into play here?

[DBY]

Originally Posted by AwakeNow

I'd say your letter pretty much covers it. : - )

I also see I sent you to the Credit Agreement Letter - typing without thinking - sorry, brain tired, lol.

Just a thought, how long have they been chasing this bill - does the one year rule fall into play here?

Nope - dont even have a bill. This is for an old address. I moved out in December 2005. Only when the new occupants took ownership some 1 year later, did they give Eon a reading of the meter, which is how they've arrived at this figure. Of course, I've never received a bill for this amount - just a demand for our friends at Buchanclark + Wells which came through my letter box on Monday. Thats the first and only correspondance I've received.

What is this 1 year rule you speak of?

[tiglet]

They need to produce a bill within one year - however, just because you didn't receive one doesn't mean they didn't send one - just probably to your old address.

[DBY]

Originally Posted by tiglet

They need to produce a bill within one year - however, just because you didn't receive one doesn't mean they didn't send one - just probably to your old address.

...which is crazy since they knew i moved out??!!

[tiglet]

here's the link: energywatch: Your Questions

[DBY]

Originally Posted by tiglet

here's the link: energywatch: Your Questions

So even if they billed me to my old address 1 year after I moved out, it is still legally enforcable?

[tiglet]

As long as they produced the bill within 1 year - a Subject Access Request would clarify that.