Powergen and DRA

tikw2124 · 10th December 2007, 23:42

Hi everyone, new to the forum and looking forward to giving my experiences where relevant.

My first problem is: I moved to my current address Aug 06. he previous occupants where with Powergen, so i remained with them untill i settled in and had time to look for better deals. I changed my supplier to Souther Electric Nov 06. On 16 Nov 07, i received a letter from Powergen warning me of imminent legal action for an outstanding balance of £90 for period Aug - Nov 06. This was a complete shock as i have no memory of any oustanding balance. I contacted Powergen, who said they had emailed me, but i could not find any record of these. They said they would send me a final bill for the 3 month period of 06 and agreed to cancel the DCA. Today i recieved a 'Intention of Court Action' from a DRA giving me 7 days notice to pay. I again contacted Powergen, who have agreed to cancel this notice till i haver had time to verify this oustanding balance.

Question: Do i have to pay this balance as it is over 12 months since the period in question and no correspondence till recently. I may have paid this back then but have no proof as all previous Powergen bills, receipts etc were destroyed when i changed to SE.

Look forward to replies

maroondevo52 · 11th December 2007, 00:07

Hello and Welcome, tikw2124.

You will get help if you start your own thread in this Forum.....

http://www.consumeractiongroup.co.uk...tricity-water/

Plenty of Bright Sparks in there.

.

Regards.

Scott.

MARTIN3030 · 11th December 2007, 00:21

Welcome to the site.
This year the rules changed regarding the utility companies collecting ( 0r demanding ) payments of outstanding accounts.
From September 2007 they can only ask you to pay arrears from the last 12 months.However if properly served billing was sent before this they can still ask you to pay it.
I suggest you contact Energywatch and ask them to take it up.You can do this online and its free.
I will move this thread for you. Keep us posted.

tikw2124 · 11th December 2007, 07:45

whoops! i'll pay more attention to where i'm raising threads in future. Many hanks for advice.

Keith

The GodMother · 20th December 2007, 22:27

It is actually July 2007 it went to 1 year.

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