Faulty Meter - liability

[WORRIER]

I'm probably different to most people using this site - I am not being chased for money I think I'm not paying enough!through not fault of my own!

I have today opened a utility bill where it shows a huge credit of £429.00, whats the problem, I have looked at the readings (actuals) and it would appear that somehow the night and day units are reversed so I have been charged the low rate where I should have paid the high rate, looking back this has probably been happening for over 2 years but I've never noticed, will I be liable because the meter is faulty or has been installed incorrectly?

My bill this quarter was £77.00 but I think it should have been around £320.00 for the quarter - although that sounds an awful lot and I would dispute that the meter is actually working correctly. Has this happened to anyone else and if so what was the result?

[buzby]

It could be working fine, simply the two totals have been transposed - this would mean your night rate was being charged for daytime consumption and vice versa. This will be easy for them to rectify, but you'll be hit with a large adjustment, which you can ask for time to pay (as it is their error).

[Parkvale]

The big bad news here is whatever electric you have used you will have to pay for.
I had a new meter fitted and it was wired up the wrong way and i ended up with a £1k undercharge. Which took me 2 years in instalments to pay. You meed to contact your supp;ier and sort it out. If you don't and when they realise. They will chase you and wreck your credit rating. Good luck.