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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
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Old 17th July 2007, 21:07   #1 (permalink)
spud11
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Join Date: Jul 2007
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Default Recovery Cable Damage Claim

In september of last year there was an incident in which the Electricty cable to my house was severed whilst I was grinding out a tree stump.

Now 10 months later I have recieved a claim from EDF energy for £1,700 regarding the emergancy works to fix the cable.

At no point during the works was I told of any charges.

I am unsure of my ability to dispute this claim.

There is of course the time that they have taken to make the claim.
The levels of the claim seem excesive, a lot of time was spent by the jointing team waiting for the ground works team to arrive 2 people for 9 hours some at time & half some double.
Plus 4 hours rest time ???

The ground works are just given as a lump sum £787 with no details.

Is it usual for an Electricity company to pursue a claim in such a manner?
How liable am I for there process and inefficiency, ie time taken to route staff from other areas as none were available.. ( I live in north London so not exactly the middle of no where)

Also the cable itself was only buried about 6inches down... ok this is on my property but surely the electiricty company put it there in the first place in a dangerous manner. (ok a long time ago)


Sorry for the ramble but the £1700 has upset me somewhat.
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Old 22nd September 2008, 23:06   #2 (permalink)
ddigger
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Default Re: Recovery Cable Damage Claim

hi

I would be interested to know the outcome of your damaged cable claim.

Has it been resolved? Did you manage to fight it?

In a similar situation n would be grateful of any advice
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Old 22nd September 2008, 23:45   #3 (permalink)
pompeyfaith
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Default Re: Recovery Cable Damage Claim

Do you have buildings insurance, if so have you checked your policy booklet or rang them to find out if you are covered.

Leon
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Old 23rd September 2008, 00:28   #4 (permalink)
ddigger
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Default Re: Recovery Cable Damage Claim

hi Leon

Insurance company won't touch it.

Good suggestion though.

Thanks
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