Dud N95's on 18mnth Vodaphone contract

[pennypinching]

Posting for advice and to warn people to be wary. There are serious faults with most aspects of this phone. Out of the 5 weeks Ive had this phone, Nokia have now had it for 2.5 weeks trying to repair it.
Simply put, most features DONT work. Vodaphone also have hidden 'freebies' in their 18mnth contracts that you'll have to pay for and will not allow you to cancel them early hoping you will forget and incur more charges. Your first bill is not sent for 6-8 weeks and when you enquire they are ALWAYS reluctant to tell you what your current charge is and it will be more than you think

Some people are reported to be on their 3rd or 4th handset, yet this phone is barely a month old. As Im on an 18 month contract and it didnt last a week I am rather concerned. Am only covered on their 3 month 'free insurance' cover. if I have to keep sending it off to be fixed do I have grounds to cancel the contract?

The Vodaphone store Manager says I cannot exchange for another model only keep returning the phone like for like if there are further problems.

As it starting showing faults the first week and I stupidly didnt return it, is there anyway I can exert my statutorial rights under the consumer act as there is an obvious fault with this handset whether they or Nokia admit to it.

What are my options if they wont even let me exchange.

Any advice welcome

[complete]

Within 28 days you should be able to exchange the phone for a new one, if it is a manufactures fault.

The thing with the N95 is that it has glitches, not faults. I have had one since 1st April 07 and the phone has a lack of available RAM. Only 20mb of available RAM. It runs on Symbian operating system which is different to standard phones, and due to the applications on the phone, the available Ram reduces with use. i.e camera, internet, messages, SatNav, calender etc, phone calls etc and the phone re-boots. Nokia should have put more available RAM in this phone, to stop this occuring. I normally end up re-booting my phone at least once a day, but i know that if i exchanged it, same would occur on the other phone. Hopefully Nokia will soon have a softwae upgrade to free up Ram as soon as an application has ended.

Also battery life is poor and nothing not a lot can be done. I have started stocking larger capacity batteries to give my customers the option for longer standby/talktime.

If you want to increase battery life, change network mode to gsm only, so the phone will stop looking for a more power hungry 3g signal. Switch it back on if you need to use faster data services.

Tools-Settings-Phone-Network-Network Mode-GSM

Also go to Tools-Settings-Connection-Packet Data-Packet data Connection and ensure that it is on when needed and not When Available.

This has increased my battery time.

Hope this helps...

[pennypinching]

Thank you for taking the time to reply. I am out of my 28 days as initially bought N73 at end of March then exchange for N95.

Am due to collect phone tomorrow evening and hoping glitches have improved to the point I can make a call not worried about sat nav etc dont plan to use internet on it either. I had bought a 2mg card for extra storage for music and data thats about all I used it for.
Anyway should I have any problems I will try rebooting plus your other suggestions.

Thanks again