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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 29th April 2007, 18:50   #1 (permalink)
snevillio
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jul 2006
Posts: 24
snevillio Novitiate
Default O2 Defult on my credit file without being chased

I've just checked my file through experian and i have a default for £331 marked as unsatisfied or whatever their language is to say its owed but i never received a breakdown of the charges, a default notice or any communication from moorcroft (who i assume it would have been passed on to)

I had a pay monthly contract that i think they terminated early but i didn't receive any correspondance, i was completely broke at the time so i didn't actively chase them to pay whatever amount was outstanding (it wasn't £331) so im not quite sure what do do right now... I would naturally like the default removed and can afford £331 but i wouldn't want to pay it if i wasn't going to get the default removed altogether from my credit file what would people rate my chances at?

I don't even know what number this relates to and im not sure of the address to send them a letter to!
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Old 29th April 2007, 21:07   #2 (permalink)
buzby
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Default Re: O2 Defult on my credit file without being chased

OK, you got the default because you did not complete the contract as agreed. Within 4 weeks of missing a payment, the phone would be barred and if nothing more was heard, a final bill would be calculated up to when your contract could have ended (usually on the 1st anniversary, but sometimes pushed to 13 months. This 'final' bill has to be paid within a few week, and if not is automatically passed to a DCA. In the meantime, the network has already marked your credit file as owing the debt. Even if you pay it, this will not change, switching from unpaid to 'satisfied'. This will say for 6 years from the date of original entry, it will not restart for 6 years if you pay it.

The additional fees you see will be those applied by the DCA to call you to book, if you have not received the invoices from the mobile network, then you can ask for copies but it would be expected that you would immediately clear the amount due.

If you cannot identify the contract or mobile number you might have a problem, but the DCA might be able to tell you this. If you have no details for them Experian can tell you who to contact (and who placed the default on your account) to allow you to pursue the matter.
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