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Welcome to The Consumer Action Group

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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 2nd February 2007, 21:08   #1 (permalink)
Goffer
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Watch out, there are Claims Touts about!

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Join Date: Jan 2007
Posts: 4
Goffer Novitiate
Default Hello all

I found this site while researching NCO. My daughter has a dispute with Orange over the closing of an account and they say she owes £13.00. I've checked - she doesen't, so I couldn't believe when she started to get phonecalls from NCO.

I realise, after reading the posts and looking around the site, that my daughter's problem is small beer but I just wanted to sign in to say that this site is a goldmine of valuable information for "the little guy" who wants to fight back. The quality of advice is excellent as it's being given by people who have done it and got the T shirt and are eager to help others.

Thanks
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Old 2nd February 2007, 22:10   #2 (permalink)
MARTIN3030
Site Team
 
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Default Re: Hello all

Welcome to the site.
As you say 13.00 quid is 13.00 quid and if you dont owe it then thats the point.
I will move your post to the correct forum where there are other Orange complainants who can share your post.
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Advice offered by MARTIN3030 is without predjudice and is for your judgement as to whether to take it.
You should seek the assistance or hire of a solicitor or other paid professional if in doubt ie; Cobbett Ltd.
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Old 3rd February 2007, 16:30   #3 (permalink)
buzby
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Default Re: Hello all

Quote:
Originally Posted by Goffer View Post
I found this site while researching NCO. My daughter has a dispute with Orange over the closing of an account and they say she owes £13.00. I've checked - she doesen't, so I couldn't believe when she started to get phonecalls from NCO.
What was the £13.00 charge for?
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