HELP!!!!!Default with orange?!!!am i right?!

[suhalia]

Hi,
Basically im in a rut, i moved house and notified orange, i fell behind in payments but obviously a phone bill was last of worries from moving house, they however continued to send letters to the previous address...and default notices. which i obviusly never got.
The debt (something like 100 pounds) passed onto a debt collections agency, paid it off nto a problem (after ringing orange to pay the bill anyway!)
But i know its a default on my report, its not fair as i let them know, but they are saying they can only show default paid which im not happy with!
HELP!!!
i want to start sending letters to them...get the ball rolling for them to correct it...what do i do?
please help!

[breadline]

Do you have any paper work to support your move? letters sent to them advising of the move?
I would Subject Access Request them its in the template library.
You will get the notes held on you, it may well have in there somewhere a note made by an employer than you had advised of the move, but employes after may never read old notes.

You have to sniff around every thing, to get yourself things to build a wall against them.

BL

[suhalia]

thanks for speedy reply!
I sent it in the post,normal first class, copy on the pc, but i did with all my cc companies and they changed it, i assumed that they would, whats silly is that they disconnected my phone...if they RANG me on it surely they could have contacted me that way?!sending post to my previous address and then no way of contatcing me other ways?!they are a phone compnay for gods sake!
should i just got the sars way?or sent them a letter?
Thanks!
x

[suhalia]

so i let work know (a bank!) of my new address, then orange do have access to that info?

[demon_x_slash]

Please stick to one thread, suhalia, it makes it easier for people to make head and tail of things...breadline and I have both responded similarly, try the Subject Access Request.