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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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21st December 2006, 21:22	#1 (permalink)
MarkusDY Basic Account Customer Watch out, there are Claims Touts about! Challenge your credit file? Join Date: Aug 2006 Posts: 34	Orange Care Insurance Hi all, Just having a drama with Orange Care Insurance, wondered if any of you had experienced similar. I managed to buy a particularly bad Nokia phone from Orange, under contract and yesterday I received replacement number 3 after numerous software problems with the phone. I've now gone to set up my replacement phone (which I add is RECONDITIONED, not a new replacement as one would expect) and it now has another, but different fault. I've had the replacement for less than 24hrs and its still no use to me. Orange are now claiming they won't send any further phones out to me until they've emailed their techincal department for advice, even though the replacement they sent yesterday was faulty from the moment I switched the bloomin thing on! The really annoying thing is... I'm being charged £15 each time for the privilege of them replacing my faulty phones, even though its not my fault at all. At this rate, I could soon be saving up for a new phone without their useless insurance! So the upshot of it this evening is that I now have a phone I can hardly use until someone in some magical department of Orange can be bothered to open an email, which I doubt will be anytime soon. HOPELESS!!! Anyone with any advice would be greatly appreciated. Cheers! __________________ Abbey Current Account £392.50 Prelim letter sent 23/03/07, ON HOLD Alliance & Leicester Current A/C SETTLED in full 27/10/06! IF Loan: *SETTLED* £300.00 Prelim letter sent 06/05/06, standard reply 25/05/06, LBA sent 29/08/06, 2nd standard reply 06/09/06 MCOL Filed 27/11/06, acknowledged 18/12/06, REQUEST FOR JUDGEMENT FILED 19/01/07, SETTLED in full 19/03/07. IF Mortgage SETTLED in full 11/10/06. Halifax Visa SETTLED in full 22/09/06 A&L Visa (MBNA) SETTLED IN FULL 27/09/2006!

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