Sky Broadband Max

[Tinkerbelle]

Howdie Folks

My current Broadband Provider (Pipex) is due for renewal next month. I'm thinking of taking up the Sky Broadband Max offer.

Has anyone else used it, and is it reliable? Would you recommend it? How have you found the service and are you using their wireless router?

Cheers

[chiefengineer]

Hi Tinkerbelle,

I've not used this personally, but I did a quick google on "sky broadband max". It seems to be getting mixed comments.

Remember that it is relatively new, and will all relatively new IT systems, probably has a few teething troubles.

Do you have a reason to want to switch? Does Pipex not serve you well?

Jeremy

[Tinkerbelle]

Originally Posted by chiefengineer

Hi Tinkerbelle,

I've not used this personally, but I did a quick google on "sky broadband max". It seems to be getting mixed comments.

Remember that it is relatively new, and will all relatively new IT systems, probably has a few teething troubles.

Do you have a reason to want to switch? Does Pipex not serve you well?

Jeremy

Hi Jeremy,

It does I guess, but Pipex costs me £14.99 per month with a 2GB allowance.

Sky Broadband on the otherhand would be £10, unlimited usage plus wireless (which I don't have and would like)

I'm tempted to leave it until after the new year as the last thing I would want is to be left without an internet connection over the holiday period.

[chiefengineer]

I think you're right. Hang on for a while, and see if the consensus of opinion on the service is good.

£10/month sounds good, but remember that you get what you pay for. Have you read the horror stories about the ISP whose name is also a breed of animal that's not a cat?

Jeremy

[Batfink]

It's not an immediate thing. Roll out times are FROM eight weeks. They are not guaranteeing when they can give you a service at the moment, just registering people. We have been waiting now for about 6 weeks and, other than a letter saying "thanks for registering your interest, you'll hear again soon" we've had nothing.

Unfortunately, the man didn't say this when I was doing the "Home move" stuff over the phone so we didn't move the old broadband! I've been a month without internet at home now and it's driving me insane!

[chiefengineer]

I also saw on their site they are promising up to 16Mb. Now that I would like to see...

I'm supposed to have 8Mb with my current ISP. In reality I get around 6Mb.

Jeremy

[chiefengineer]

Another quick thought on this Tinkerbelle. I found out yesterday that Sky have bought an ISP called Easynet so they can launch Sky Broadband.

My firm has used Easynet for many years (both for Broadband and before that iSDN), and they were very good.

Of course, that doesn't mean service will remain good after the BSB takeover, but it's a good start.

Jeremy

[Tinkerbelle]

Thanks Jeremy

[nuddy]

Hi Tinkerbelle

Take a look at my experience here. That's not to say the service isn't fast - the broadband when I have it is extremely fast, therefore excellent value for money and beware - because of the new systems Sky are using, you might find that your service is taken from your current provider without warning and without receiving your modem etc so I would advise being prepared for some delays here and there but, like I say, superb speeds and equally good pricing.

[m.barnes]

i have had nothing but trouble.

the help desk are incompetent and not free! i get no where near the max speed advertised (i know this is not uncommon on any isp) router was rubbish when i got it. they refused to send a new one. then said they would send one. 3 months later still havent got one so am using the rubbish one still.

pings on games suck, no one wants to help

[IdaInFife]

i have had sky bb for 3 weeks now . had the normal problem of router not being delivered on time so had 3 days without but now faster than i got with bt. server went down for about 40 mins today(first ever problem) but the money i will save is great.

[::Lisa::]

Originally Posted by m.barnes

i have had nothing but trouble.

the help desk are incompetent and not free! i get no where near the max speed advertised (i know this is not uncommon on any isp) router was rubbish when i got it. they refused to send a new one. then said they would send one. 3 months later still havent got one so am using the rubbish one still.

pings on games suck, no one wants to help

I on the other hand have had a great experiance. I'm on the mid package and speeds are great, reliability is good.

I used to be on Tiscali and coming from their crap service with disconnections every 2 mins, Sky is literally a godsend.

I'm very happy.