Would service from mobile phone provider be covered

paulminize · 14th August 2006, 18:44

Hi all just a quick one, would the service or lack of it be covered by the sale or goods and services act ?

I'm not totally sure, but i need to know as i'm complaing to my phone company as recently while abroad i made 15 calls to a friend all which were disconected for whatever reason after 2-5 seconds - and i have been chaged 15 time over for 1 minute calls at £1.50 per minute.

I just want to know if i can basically put that the service is not up expected quality/fit for purpose it was supplied for.

Paul

blacksheep1979 · 14th August 2006, 22:21

Its not your provider that provides the service whilst abroad and also you will have been informed somewhere in the small print that service varies with area and you might not get reception everywhere

paulminize · 15th August 2006, 11:03

Okay cheers for the response, the only thing is the whole set up while i was abroad was very suspicious - almost a deliberate money making scam. i Also had loads of unknown calls - at all times of day including 4 in the morning ! All were diverted to my voice mail - at £1.50 charge !

Hmmm!

Paul

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