T-MOBILE fraud

[marts1965]

Hi everyone. Hope someone can help with this , i have been given a letter from lowell saying i got a bill with T-mobile (which i have never had) and i have to pay it . I phoned T-mobile up and talked to them , got the number , told them its not me and its fraud, they said they,ed look into it .. then months down the line i get another letter from detb collectors asking for money. Is there anyway of finding out what numbers or who paid the bils before i got the final bill. who ever had the phone was paying up to that point . Also can i get hold of the statments off T-mobile?

[old_andrew2007]

Well you can send an S.A.R - (Subject Access Request), but why bother you might acknowledge the debt by doing so, simply write and deny that you owe money using a prove it letter, this is a link to a good example HFO Services Problem.

You could include this at the start of the letter, I DO NOT ACKNOWLEDGE ANY DEBT TO YOURSELVES OR TO ANY COMPANY YOU CLAIM TO REPRESENT.

Do not talk to either T-Mobile, or Lowell they will simply lie to you, and attempt to intimidate you.

Regards

Andy

[locutus]

I'd check into this also.
Home Office Identity Theft Home Page

[Jammiesgal]

Hi There. My Fiance has just had a letter from Lowell claiming that they have bought his debt from T-Mobile. Firstly, he has no debt with T-Mobile and secondly it was supposedly from 4 years ago. Apparently T-Mobile had stopped trying to contact my Fiance in July 2006 which means that they have done nothing for 2 years. Lowell are trying to get my Fiance to pay instalments. When asked to send proof that the debt is my Fiance's they said it could take 3 months which is also the time limit they set to repay the full amount.

My advice is to send a letter to Lowell saying....We understand that under the Consumer Credit Act 1974 (Sections 77−79), we are entitled to receive a copy of our credit agreement on request. We enclose a payment of £1.00 which represents the fee payable under the Consumer Credit Act. We understand a copy of our credit agreement should be supplied within 12 working days. We understand that under the Consumer Credit Act creditors are unable to enforce an agreement if they fail to comply with a request for a copy of the agreement under these sections of the Act.

I'll post again once my Fiance has heard back and hopefully it will help other people in the same boat

[locutus]

Please read this. Mobile Phone Companies & Consumer Credit Act (CCA)

Mobile companies do not have to have a signed credit agreement.

[old_andrew2007]

Originally Posted by Jammiesgal

Hi There. My Fiance has just had a letter from Lowell claiming that they have bought his debt from T-Mobile. Firstly, he has no debt with T-Mobile and secondly it was supposedly from 4 years ago. Apparently T-Mobile had stopped trying to contact my Fiance in July 2006 which means that they have done nothing for 2 years. Lowell are trying to get my Fiance to pay instalments. When asked to send proof that the debt is my Fiance's they said it could take 3 months which is also the time limit they set to repay the full amount.
Hi You Could start your own thread as your post may get lost.

My advice is to send a letter to Lowell saying....We understand that under the Consumer Credit Act 1974 (Sections 77−79), we are entitled to receive a copy of our credit agreement on request. We enclose a payment of £1.00 which represents the fee payable under the Consumer Credit Act. We understand a copy of our credit agreement should be supplied within 12 working days. We understand that under the Consumer Credit Act creditors are unable to enforce an agreement if they fail to comply with a request for a copy of the agreement under these sections of the Act.
Unfortunatelyhe CCA is of no use when dealing with molible telephone companies, as they do not need to have a signed credit agreement.

I'll post again once my Fiance has heard back and hopefully it will help other people in the same boat

I don't expect you will hear from lowell agin, but you might here from other DCA.