Vodafone Default

[BobFJones]

When i cancelled my Voda contract there was a mix up with sending me a final bill, i paid this as soon as i got it, but Voda have registerd a default with Equifax.

I don't recall having seen this default notice, so have asked Voda for a copy of it, and they have responded that i need to contact Equifax to get a copy, surely this is wrong?

Can anyone help me with where to go with this, as i feel the default is wrong and wish to get it removed.

thanks

BFJ

[buzby]

There is no such thing as a 'Default Notice' - Vodafone simply marked your account as being 'in default' because the payment wasn't made by the due date. Don't confuse this with a CCJ or CCA Default, which require formal notice's to be served on the customer...

The only way the default is 'wrong' is if you paid within the timeframe allowed - unless you can get the network to agree they sent it to the wrong address (so you couldn't reasonably have known what to pay them) or a similar scenario, it's going to sit there. On the plus side, it'll also show that it has been paid and the account is no longer in default.

[fredbassett]

Contact Equifax and ask to raise a Notice of Dispute. Equifax will then send your dispute to Vodafone who will investigate it further and then let Equifax know the outcome. You will need to explain to Equifax why you believe the default is recorded incorrectly.

[BobFJones]

Sent letter to Equifax stating reasons for dispute on Friday, had response today, default cleared.

I'm a happy Bunny. Abbey National Are next...