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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
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Old 23rd February 2008, 13:26   #1 (permalink)
groovycaz
Gold Account Customer
Default Unicom missled us about the period of the contract x 2

Hi,
Around 12 months ago we fad a visit from a Unicom sales person who had called saying he was in the area on such and such a date and offered free web site design. When the salesman arrived he showed us some proofs of other web designs his company had done which looked quite good, so for £20 a month they offered to design an host our website, which both my hubby and I thought was great value for money, however, both being novices with computors and websites etc, what the sales person failed to inform us was that no one wil be able to find us through any search engines such as yahoo, google etc, only through the http:/ browser. also he told us that we would have to sign up for a 12 month contract which we believed we did x 2, 1 for my hubbys embroidery and printing business and the other for my clothing manufacturing business (very small), wel the web sites have been no use to us whatsoever as most people use search engines, so I wrote to Unicom 2 weeks ago giving 1 months notice to terminate both contracts, the sales person left us with no copies of the contracts I signed and ive discovered that its 3 months notice. not only that but they also stated that we are contracted to them for 3 years, I asked for a copy of the contract showing this and a photocopy arrived yesterday, I signed it on the 12-02-07 but the rest of the form was filed in by the salesman who said sign there, and in small writing it does state that its for a period of 36 months, He missled us, I would never have signed had he said 3 years, and im certain as is my husband that he said 12 months. ive looked on their website and it says web design from £200, ive also looked at their T&C and it does not say anywhere how many months you would be contracted to them. I want to get out of this contract, Im paying £45 each month for zero, I dont even think this copy contract is the original as although it is my signature, the print name is not my writing, the Position ie owner is my writing but the date underneath is not my writing, they've conned us big time, I wil write asking for the original copy of the agreement and not a photocopy, also they have not sent a copy of my husbands contract..Gc
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Old 23rd February 2008, 23:07   #2 (permalink)
Conniff
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Default Re: Unicom missled us about the period of the contract x 2

Quote:
no one wil be able to find us through any search engines such as yahoo, google etc, only through the http:/
Hi Caz

Not sure what the above means and how you came to that conclusion.

Websites are usually found by using 'Meta tabs' of words that people usually search on (I believe that Google has given up detecting those now as they were being abused).
The search engines use what they call spiders to crawl the web looking for websites and any site that is on an open server will eventually be found.
These search engines also have a submission account where anyone can submit their website for inclusion and after a couple of months you should show up even if the spider has not yet found you.

It does take time however.

What are your website url's so I can take a look at them.
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Last edited by Conniff; 23rd February 2008 at 23:18.
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Old 24th February 2008, 02:14   #3 (permalink)
groovycaz
Gold Account Customer
Default Re: Unicom missled us about the period of the contract x 2

Hi conif, thanks for answering, if you were to google .:Rossi:. SportSwear, or www.rossilogos.co.uk we wont be listed, yet if you searched through the browser thats the only way anyone can find us..Gc
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Old 24th February 2008, 02:21   #4 (permalink)
groovycaz
Gold Account Customer
Default Re: Unicom missled us about the period of the contract x 2

sorry connif, thats www.rossisportswear,co.uk

ive just looked again and were nor there!!..Gc
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