consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Students

Students Come here if you think that you have consumer-style problems which are connected to your status as a student


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 22nd May 2007, 23:13   #21 (permalink)
noomill060
Platinum Account Customer
 
noomill060's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 4,150
noomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informative
Default Re: noomill v Student Loan Company

6 days and counting...

C'mon SLC, you've gone ever so quiet.

Not so bumptious now, are you?
noomill060 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 23rd May 2007, 02:01   #22 (permalink)
emmaf01
Platinum Account Customer
Default Re: noomill v Student Loan Company

How many people have lodged a claim against SLC, up to now?

I'm still waiting for money from another 2 claims to come through, to give me the money to do the SLC.

Keep up the good work- I'm looking forward to finding out their response.
emmaf01 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 25th May 2007, 15:43   #23 (permalink)
noomill060
Platinum Account Customer
 
noomill060's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 4,150
noomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informative
Default Re: noomill v Student Loan Company

Still no response.

They have till Monday to put in a defence or whatever, but thats Spring Bank Holiday, so I guess I will have to give them till Tuesday.

If you are on a low income I believe you can ask for the Court fees to be waived, emma.
noomill060 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th May 2007, 00:08   #24 (permalink)
noomill060
Platinum Account Customer
 
noomill060's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 4,150
noomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informative
Default Re: noomill v Student Loan Company

Just checked online- SLC entered a defence this afternoon. Wonder what it says...
noomill060 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th May 2007, 00:34   #25 (permalink)
emmaf01
Platinum Account Customer
Default Re: noomill v Student Loan Company

I've handed my N1 into the court today, so I can't wait to here what there defence is!

Finally remembered we are fee exempt- if I'm not too lazy to wander to the court.:o
emmaf01 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th May 2007, 16:35   #26 (permalink)
noomill060
Platinum Account Customer
 
noomill060's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 4,150
noomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informative
Default Re: noomill v Student Loan Company

Well, well, well- this morning I recieved this letter from Harper Macleod, solicitors acting on behalf of the SLC:



"Dear noomill060,

noomill060 v SLC

Claim number 07/36092

We act on behalf of SLC and write in reference to the claim initiated by you in Craigavon Court against our clients.

We have been instructed by our clients to make an offer of settlement on the following terms:

1. that the £200 of charges due on your account and currently in dispute be removed from your account numbered 92xxxWRONGACCOUNTNUMBERxx x

2. that the remaining £80 of charges due on your account and not detailed in your claim be removed from your account numbered (92xxxWRONGACCOUNTNUMBERx xx)

3. that the charge of £12 applied to your loan account numbered 92xxxWRONGACCOUNTNUMBERxx x on 23 May 2002 paid by you on 24 Feb 2005 and currently in dispute be refunded to you by cheque

4. that your Court fee of £36 be refunded to you by cheque and

5. that the interest of £43.07 claimed be refunded to you by cheque.

Please note the the decision to resolve this matter has been taken for commercial reasons and that our clients do not accept liability for you claims. As is clear from the defence lodged on behalf of SLC, SLC's position is that the charges applied to your account have been applied in accordance with the terms of your loan agreement with SLC.

This letter is written entirely without predudice - bla bla bla..."


So looks like another victory for noomill060 and CAG.

The mighty Student Loans Company is just as terrified as all the other financial institutions, of having to explain themselves and their unlawful penalty charges in front of a judge.

I will email the person who signed this letter and ask them to clarify the account number and (assuming this was a simple mistake) accept their offer.

Nice of them to find another £80 of charges which are no where mentioned in my statements, eh?

**The gods of Imperial Rome remain unavailable for comment at this time**

**The Bishop of Wakefield is on an ecumenical fact finding tour of Scarborough and is not expected to be back at his desk until later in the year**

Last edited by noomill060; 27th May 2007 at 03:15.
noomill060 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th May 2007, 16:53   #27 (permalink)
Parkvale
Site Team
 
Parkvale's Avatar
Default Re: noomill v Student Loan Company

Noonmill, I told you penalty charges are penalty charges who ever charges them.
CONGRATULATIONS on your fine victory.
Parkvale is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th May 2007, 17:09   #28 (permalink)
noomill060
Platinum Account Customer
 
noomill060's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 4,150
noomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informative
Default Re: noomill v Student Loan Company

Couldnt have done it without CAG.

Donation will be on its way as soon as they settle.

I hope this will inspire everyone else who has been hit by SLC's £20 letter scam to fight back.

Dont try to talk to them on the phone, follow the steps given by CAG and start a claim against them.

SLC may be owned by the government, but they are not above the law and they know it.

We dont live in a Stalinist dictatorship- yet!
noomill060 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th May 2007, 21:22   #29 (permalink)
rpgsx3r
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Apr 2007
Posts: 41
rpgsx3r Novitiate
Default Re: noomill v Student Loan Company

Nice one - and thanks for notifying me by replying in my thread too - this will really push me on to follow-up my claim now too. Well done!

BTW - what was the interest you charged? Statutory 8%?
rpgsx3r is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th May 2007, 21:39   #30 (permalink)
noomill060
Platinum Account Customer
 
noomill060's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 4,150
noomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informative
Default Re: noomill v Student Loan Company

Hiya! yes, went for the 8%. SLC loans are only rate of inflation anyway, so I think I did quite well to get 8%. they would have had to go to Court to challenge it.

it was only forty odd quid, so I suppose it wasnt worth it, considering they were going to lose anyway!

Now Ive well and truly shown that SLC have the backbone of a soggy paper bag, despite all their arrogant bluster, I hope evryone challenges them over their unlawful charges.

Looks like they will only respond to Court action, not just the threat of it, but only when your Court papers land with a thud on their door mat!
noomill060 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 27th May 2007, 03:09   #31 (permalink)
emmaf01
Platinum Account Customer
Default Re: noomill v Student Loan Company ***WON***

Well done, noomill060!

I do like the way the kept quoting the wrong account number, though- perfect example of the SLC efficiency in action!

Plus, on a personal note, hope it bodes well for my own case.:o
emmaf01 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 27th May 2007, 03:14   #32 (permalink)
noomill060
Platinum Account Customer
 
noomill060's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 4,150
noomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informative
Default Re: noomill v Student Loan Company ***WON***

Hi emma!

Up late as well?

We're a pair of night owls!

Im sure the now not so mighty SLC, will crumple and make an offer of settlement in your case as well, they are just civil servants who need a good kicking to let them know who boss!
noomill060 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 27th May 2007, 03:19   #33 (permalink)
emmaf01
Platinum Account Customer
Default Re: noomill v Student Loan Company ***WON***

Soon I will be in a position to clear my arrears on the SLC accounts, so it I can reduce the amounts they say I owe, that's enough for me!

Night Owls- Yes! I have to wait until the computer is free, so after everyone else has gone to bed. I'm getting myself a laptop soon, so I can get some early nights.
emmaf01 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 27th May 2007, 15:12   #34 (permalink)
mlphw
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 47
mlphw Novitiate
Default Re: noomill v Student Loan Company ***WON***

Hi noomill congratulations!

I too have written to SLC and they have replied saying they won't refund any fees. So I want to submit a MCOL claim but as their address is in Scotland it won't let me - Which address did you use?

Many thanks and congrats!
mlphw is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 27th May 2007, 15:19   #35 (permalink)
noomill060
Platinum Account Customer
 
noomill060's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 4,150
noomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informative
Default Re: noomill v Student Loan Company ***WON***

Hiya!

I didnt go through MCOL, just did it the old fashioned way, with bits of paper. I used the Glasgow address. After i had put my Samll Claim in, the Court wrote back with a declation for me to sign stating that I wasnt going to claim in any other jurisdiction. (I live in Northern Ireland)

This is what it says:

Please sign this sheet and attach it to your small claim application if the respondent resides in England, Wales, or Scotland.



“I state that the Court has power to hear and determine the claim by virtue of the Civil Jurisdiction and Judgements Act 1982 and that no proceedings between the parties concerning the same cause of action are pending in the courts of any part of the United Kingdom or of any other convention territory of any contracting state as defined by section 1 (3) of the Act.”



Signed: _________________________ _________________________ _____ (Applicant)
noomill060 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 27th May 2007, 15:20   #36 (permalink)
noomill060
Platinum Account Customer
 
noomill060's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 4,150
noomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informative
Default Re: noomill v Student Loan Company ***WON***

It took an extra week to serve my papers on them, but it went through without a problem.
noomill060 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote