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Old 4th March 2007, 20:00   #1 (permalink)
emmaf01
Platinum Account Customer
Default Emma vs Student Loans Company

Well, I've sent of my Subject Access Request, my CCA request and £11.

Sent recorded delivery- which I now can't track on the Royal Mail site for reasons unknown. Anyway, sent on the 1st March.

They did say last week they would be sending me information in which the OFT said their charges were fair- funnily enough this has not materialised, and I would be surprised if it ever does!

So, the battle begins- pity we can't get rid of the "arrears" they shove onto the account at the slightest opportunity!
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Old 5th March 2007, 07:36   #2 (permalink)
Gooders
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Default Re: Emma vs Student Loans Company

Emma

Why can't something be done about the arrears? Surely these are disproportionate charges too?
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Old 5th March 2007, 13:41   #3 (permalink)
emmaf01
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Default Re: Emma vs Student Loans Company

I did not think so- unless anyone knows better?
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Old 22nd March 2007, 20:15   #4 (permalink)
emmaf01
Platinum Account Customer
Default Re: Emma vs Student Loans Company

Got a letter from SLC. It is only regarding the Subject Access Request.

So I rang up.They have ignored my prelim, and ignored the CCA request on my Subject Access Request, in fact using the £1 included with the Subject Access Request and CCA to credit to my account. Argh.

So I've composed a combined lba and bringing to their notice the CCA, which is rapidly running out.

Any ideas- I spoke to someone who was far from clued up at the SLC call centre, and she has promised to email the relavent department at the SLC- but, needless to say, I am not holding my breathe, hence the letter.

Last edited by emmaf01; 22nd March 2007 at 20:16. Reason: ooops
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Old 22nd March 2007, 21:09   #5 (permalink)
emmaf01
Platinum Account Customer
Default Re: Emma vs Student Loans Company

They have defaulted on the CCA!!!!

Serves them right for completely ignoring it, incompetant fools!

Well, this looks like it will be a lot of fun from now on....
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Old 22nd March 2007, 21:10   #6 (permalink)
emmaf01
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Default Re: Emma vs Student Loans Company

I have a really good letter now composed to send by special delivery tomorrow.

He he he he...
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Old 22nd March 2007, 21:14   #7 (permalink)
emmaf01
Platinum Account Customer
Default Re: Emma vs Student Loans Company

Yes, I've finally lost it and am muttering gollum-like about how much I hates-es them.

Husband will probably call the men in white coats soon.
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Old 23rd March 2007, 16:28   #8 (permalink)
emmaf01
Platinum Account Customer
Default Re: Emma vs Student Loans Company

URGENT HELP NEEDED
So, I've spoken to the SLC. They are trying to say that

1) The CCA 1974 has no time limit for how long they take to supply me with the original loan agreements

2) As I sent the request to 100 Bothwell Street, and not the specific department who deals with the requests, and this dept didn't receieve the requests until 15/03/07 (instead of the 5/3/07 when the recorded delivery was received), the request only goes from the 15/03/07.

So HELP- is any of this true?

Last edited by emmaf01; 23rd March 2007 at 16:29. Reason: err
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Old 23rd March 2007, 23:23   #9 (permalink)
Gooders
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Default Re: Emma vs Student Loans Company

Emma,

Take deep breath......in......and out!

Firstly

Quote:
The CCA 1974 has no time limit for how long they take to supply me with the original loan agreements
B@llocks! Your loans are pre 1998 so as far as I am aware and for what I have read stuff em

Secondly

Quote:
As I sent the request to 100 Bothwell Street, and not the specific department who deals with the requests, and this dept didn't receieve the requests until 15/03/07 (instead of the 5/3/07 when the recorded delivery was received), the request only goes from the 15/03/07.
Utter B@llocks!!!! The request was received at the office which they give you for the address. IT IS NOT YOUR CONCERN, or the laws that they are inept and their administration cr@p!!!

Use your recorded delivery date!!!!! I wouldnt phone them and argue this until they have committed a crime against the CCA which is 12 working days and 1 calander month. So hang fire and get ready to "unleash Hell!"

Gooders
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Old 24th March 2007, 01:06   #10 (permalink)
emmaf01
Platinum Account Customer
Default Re: Emma vs Student Loans Company

Thanks, Gooders!

Yep, after the phonecall this afternoon, there are a few flies with blue rears chasing paperwok in the SLC!
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Old 24th March 2007, 09:20   #11 (permalink)
Gooders
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Default Re: Emma vs Student Loans Company

Emma,

Personally Im quite happy for them to do nothing up to 8 April. I hope they arent now looking for my paperwork too

Lets get this right,......and I have asked un1boy to clarify his statement last night because there is no basis for what he said about all student loans not being covered by the CCA. We know that to be untrue. With both our cases they are in default great! our position is stronger. But not the strongest it can be. If they are in default they can still produce the document after say 12 wds + 1 calander month (-1 day) then they would no longer be in default and payments would have to start again. What I want is form them not to pass me the details and break the law, then my position goes from strong (whilst in default) to practically untouchable!!!!!
in my eyes the very least getting your debt wiped out and with a good clam on all payments made so far.

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Old 24th March 2007, 15:43   #12 (permalink)
emmaf01
Platinum Account Customer
Default Re: Emma vs Student Loans Company

We can but hope!

I just like the thought of them running around!

No sign of the promised agreements so far.
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Old 27th March 2007, 15:15   #13 (permalink)
emmaf01
Platinum Account Customer
Default Re: Emma vs Student Loans Company

Right, I got copies of the credit agreements today but one seems to be incorrect as it only has my signature- no corresponding signature on behalf of the SLC.

I am sure this means the CCA has not been actioned until I have a copy which has both signatures.

I'll look into this.
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Old 27th March 2007, 17:50   #14 (permalink)
Gooders
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Default Re: Emma vs Student Loans Company

Emma,

Thats right, it is unenforceable agreement because it has not been signed by you AND a rep from SLC.

Scratch 1 loan......WELL DONE!!!! Oh and the arrears as well!!!!!!!

Go through the others whilst reffering to the CCA 1974 and make sure it complies with all regulations.......if not, write back to them and give them the good news!!!!
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Old 9th April 2007, 23:16   #15 (permalink)
emmaf01
Platinum Account Customer
Default Re: Emma vs Student Loans Company

Gooders, they have slipped up big time!

They sent me new copies of the CCA with my Subject Access Request info, except this time the unsigned agreement has been SIGNED!

It is the same document which I have already got a copy of, my signature is patently exactly the same as the previous copy but a new signature, apparently 4 days after I signed it, has miraculously appeared.

I'm off to get addresses fot the DTI, the Information Commissioners Office(whoever they are) and STudent Loans Co, higher management. Oh and make lots of copies!

PS Can you remember the technology they used to prove that confessions that were signed by suspects but later written by the corrupt police officers, were fraudulent?
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Old 10th April 2007, 00:52   #16 (permalink)
noomill060
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noomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informativenoomill060 Highly informative
Default Re: Emma vs Student Loans Company

Yes- the test is called ESDA[22] testing.

Electro-Static Deposition Apparatus
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Old 10th April 2007, 12:13   #17 (permalink)
Gooders
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Default Re: Emma vs Student Loans Company

Well Emma,

that is interesting!!! and Im guessing a whole world of hurt for SLC, think you may have a really good bargining point there.

I cant believe they think they can get away with stuff like that....go get them!!!

BTW they sent me all 4 of my CCAs, will need to check them out but at least 1 is unenforceable due to it not being readable!!! Now need to look into charges and arrears.....

Gooders
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Old 12th April 2007, 16:47   #18 (permalink)