Spicey v Skillstrain

[Spiceskull]

Nothing in the post today...they have until tomorrow before I raise my claim...

[Spiceskull]

Next step - Money Claim Online...

[Bookworm]

Is MCOL going to be sufficient for your verbose self?

[Spiceskull]

But of course - this time around it is a simple fact of them taking my money, and they weren't entitled to. No semantics over interpreting Ts&Cs or balancing fairness...I reckon I can do it in 48 very short words...and probably six incredibly long (and made up) ones...

[SkillsTrain]

While the internet is a valuable tool for free speech it is unregulated and we know from experience that many of the comments made on these forums are NOT from genuine SkillsTrain students or even from people that have had any dealings with our company. Genuine students have direct contact with SkillsTrain through their unique intranet log-in, as well as full details of our phone number and address.

Due to the Data Protection Act we cannot discuss individual problems from students on these forums, so we have set up a special phone number to prioritise calls from genuine students who are contributing to this website.

Please phone 01582 543636 and quote your student number and the forum name and we shall be pleased to discuss your grievance.

Our aim is to get things right 100% of the time and we appreciate the opportunity to do so - SkillsTrain

[Spiceskull]

WTF???!!! I get home from work to a patronising letter from Skillstrain, basically telling me to go swivel, then I log on and see this post...I gather the same rules should apply as to banks...did they get permission?

The above post has been reported...it is also proof, if any proof were needed, that whatever your claim, the 'defendant' is monitoring CAG, cross referencing with your details, and making judgments based on your posts.

The above post is also misleading - the whole point of my posts is that I am NOT a Skillstrain student: I applied, and cancelled legally, and am trying to recover the money I gave as deposit, but which was unlawfully presented to the bank, thus causing me undue stress and consequential losses. As a non-student, I do not have access to any intranet facilities, and therefore am unable to avail myself of the contact channels that are implied...

Mr Skillstrain - FYI: your letter today was patronising in the extreme, incredibly rude, and wrong in all aspects. You have been given an opportunity to correct mistakes, and in not availing yourself of said opportunity you must be prepared for the ensuing consequences...

[SkillsTrain]

While the internet is a valuable tool for free speech it is unregulated and we know from experience that many of the comments made on these forums are NOT from genuine SkillsTrain students or even from people that have had any dealings with our company. Genuine students have direct contact with SkillsTrain through their unique intranet log-in, as well as full details of our phone number and address.

Due to the Data Protection Act we cannot discuss individual problems from students on these forums, so we have set up a special phone number to prioritise calls from genuine students who are contributing to this website.

Please phone 01582 543636 and quote your student number and the forum name and we shall be pleased to discuss your grievance.

Our aim is to get things right 100% of the time and we appreciate the opportunity to do so - SkillsTrain

[Spiceskull]

You gonna make that post after every post I make?

[alap123]

Hi Spiceskull, i'm new to this forum but not to others where there are other complaints about SkillsTrain, mine included.

I'd just like to say that SkillsTrain have posted the exact same message on a the consumerwatch forum at pcadvisor.co.uk and yes they posted it twice

Just another day of automated responses for them.

Good luck with your fight, mine has just begun.

[Spiceskull]

I feel sorry for the monkey they have monitoring forums all day. However, I am fuming that they are paying said monkey with money that was unlawfully taken from me...

[alap123]

removed!

[Spiceskull]

I've been letting the ball drop on so many issues recently - this, HMRC, HSBC. I've been on a mission today, stoking the boilers and firing up my passions again...a good bout of bnockering with Bookie helps...I have still to respond to the letter they sent me the other day...time to pull my finger out.

A question: is there any evidence anywhere of Skillstrain being taken to court, and either attending or settling?

[Spiceskull]

I have confirmation that the posts on CAG are monitored by the companies we campaign against...and also by their legal teams. Today I received a letter from Eversheds solicitors, acting on behalf of SkillsTrain. The letter is marked private and confidential - not for publication, so unfortunately I cannot duplicate it in its entirety here (bah!) However, the letter was to me, it makes mention of my posts on CAG, and specifically identifies me as Spicey.

So for now, any posts I make will be clinically generic, will not discuss my case/claim, and any further details of my experience will unfortunately remain off forum for the present time. I'm not backing down, or bowing to pressure, but I cannot discuss this position in any detail until the situation has been resolved. Please don't ask!

For now, whilst I maintain my view that the 'actus reus' has been established, I will edit my own posts, voluntarily, to remove reference to the word theft, and any implications of theft, against SkillsTrain.

[Spiceskull]

Reply sent to Eversheds.

[Spiceskull]

They (Eversheds) gave a deadline of 16:30, Monday 21 July, which has duly passed with no response or acknowledgement...

[Spiceskull]

Yesterday I received a reply (completely unsatisfactory) from Eversheds, tightening the deadlines, and persisting with their position. Reply drafted, and ready for posting today - two can play at tight deadlines.