Honours Student Loans - question re Direct Debit

[loz]

Letter from HSL:

Account no: xxxxxxxxxxxxxxxx
Balance: £xxxx
Payment due: £0-00

We have received notification from your bank advising us that they are recalling the latest Direct Debit payment. We will represent your Direct Debit for payment ten days from the date of this letter. Could you please ensure adequate funds are available.

Please note that your regular instalment of £29-35 is due on 25/03/08 monthly.

See the contradiction? My question is, can I legitimately ask for the DD to be reversed because they have asked for zero? I've done this once before but that letter did not have the contradictory £29-35 on it...

Have applied to defer again anyway but I'm not impressed with HSL, particularly the standard of their correspondence, and that money is fare more useful to me than to them.

Loz

[freakyleaky]

I am not sure what you are asking for here Loz. What was the date of the above request? Why is the ammount due £29-£35??? Surely it should be one or the other?

[loz]

Ah that's my way of writing currency, I can't remember why I started using a dash instead of a decimal point but old habits...

The letter was dated 26th March which (accounting for the weekend) the DD will be taken today. I think I have grounds to ask my bank to reverse it, because the letter says the payment due is zero.