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Go Back   The Consumer Forums > The Consumer Forums
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Students Come here if you think that you have consumer-style problems which are connected to your status as a student


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
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Old 16th January 2008, 16:15   #1 (permalink)
steviewondereyes
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Join Date: Mar 2007
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steviewondereyes Novitiate
Unhappy help with Student Loan Company

Hey everyone. This is a magic site - hopefully someone out there can help me.


I took out Student loans when i was at uni (99 -03)

I'm quite disorganised but i managed to defer when i wasnt earning enough to pay back. However, Buchanan Clark and Wells are now contacting me looking for £700-odd, plus £200-odd charges on top.
Having gained a little confidence from reading posts on this site, I called them to enquire where all this came from and whether the charges were possibly illegal, the ignorant runt on the other end of the phone said no and told me I had to start paying big instalments there and then. I politely declined his generous offer, saying i wouuld contact Student Loans myself to get to the bottom of this.

So I did.

I called them today to find out why the repayments where never taken out of my wages, I told them that I had spoken to them when I started my current job (2004) and told them I was above the threshold and therefore eligible to repay.

I never noticed when the repayments stopped coming out of my wages, and didnt get much corespondance from them. They hit me with a bill around this time last year of over a grand, which i was foolish enough to pay.

So I have asked them to send out all the payment history and everything to do with my student loan accounts to me so I can figure out my next step - my credit rating isnt the best and I am in the process of trying to repair it.

Any clues?
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Old 16th January 2008, 17:20   #2 (permalink)
freakyleaky
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Default Re: help with Student Loan Company

Hi Stevie and welcome to the site.

Have a read of the FAQ's and the site rules to familiarise yourself with how things are done.

In the meantime I will ask for your thread to be moved to the DCA forum where you will get more specific help with your problem.

Good luck.
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Old 16th January 2008, 17:33   #3 (permalink)
steviewondereyes
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Default Re: help with Student Loan Company

Brilliant. Thanks a million
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