 Me v Argos
Hi,
Well I had no intention of bothering with this one as I think I've only had one previous charge. I have most things on DD but hadn't got round to it so am always forgetting. Well I got a charge last month, £17.50 for being late with a payment for £2.40!! I recvd the letter the day after I had paid the balance off (about £70) so I rang them and asked them if they could refund the charge, they blankly refused saying that the charge was justified as my payment was late and I would have to put it in writing. Well got a response (if you can call it that!) this morning saying the charge was justified as my payment was late etc etc. They had not addressed any of the points raised in my letter so will write back saying this, and will probably use part of the prelim approach for payment letter. They have annoyed me though so I'm now considering just going the whole hog and trying to reclaim all charges, but because there aren't many definately 2 maybe 4 at the most, is it worth it. I mean are they going to take me seriously if I threaten action for £35.
Has anyone made any progress with them yet?
__________________
Lou x
Yorkshire Bank
MBNA
First Direct | 
