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Reload this Page FRUITBAT v IKEA


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 29th June 2006, 16:57   #1 (permalink)
fruitbat
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fruitbat Novitiate
Default FRUITBAT v IKEA
Data Protection Act letter drafted, will be sent recorded delivery tomorrow.
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Old 10th August 2006, 18:34   #2 (permalink)
fruitbat
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Default Re: FRUITBAT v IKEA
List of charges received yesterday - the grand total of £447.50. Rubbing my hands with glee.
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Old 23rd August 2006, 18:04   #3 (permalink)
fruitbat
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Default Re: FRUITBAT v IKEA
Preliminary letter sent to IKEA on 14th August requesting the refund of £447.25. Received a "without prejudice" response this morning saying they would have liked the chance to discuss the situation, with a view to an amiable resolution, and offering a 50% refund.

Intend to write back accepting this is as a partial settlement and requesting remainder or else!
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Old 31st August 2006, 11:43   #4 (permalink)
KATEGB
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Default Re: FRUITBAT v IKEA
Hi!
I called IKEA customer services up and asked them if they could tell me the total of their charges applied to my account over the last six years.
They put me on hold and came back with the figure which was over 500.
I sent out the letter asking for them back but that was a week ago and have heard nothing....
What do u think?
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Old 1st September 2006, 12:53   #5 (permalink)
fruitbat
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Default Re: FRUITBAT v IKEA
Hi KATEGB

They took about 10 days to respond to me but, if you hear nothing from them within the 14 days timescale that you set, move on to the next step and send the Letter Before Action giving them a further 14 days to pay. Hope this helps and good luck.

FRUITBAT
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Old 3rd September 2006, 15:54   #6 (permalink)
fruitbat
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Default Re: FRUITBAT v IKEA
LBA sent 24.8.06. Reply received 1.9.06 confirming their ONE AND ONLY OFFER of £233.75 still stands and will not be increased. MCOL to be filed this week.

Fruitbat
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