Wolfy V Smile

Wolfy · 24th May 2006, 12:22

Well having started matters with the Halifax I have decided to move onto Smile as this is where most of MY money has gone in the past six years. Data Protection Act letter sent by secure message on 18 May, checked twice by phone and they have confirmed this is satisfactory, but I thought I would check the statements that are available online - 2 years worth roughly. Total unlawful charges of £1,450 in 2 years

. Right I want MY money back. So my questions is this is it worth sending a preliminary letter now for the £1,450 reserving the right to obtain a further refund once I know the further details through the Data Protection Act request or should I wait till I have all the available information? As an aside does anyone know what interest rate I should claim back from Smile(not the 8% court rate obviously).

Gotta say the more I use this site the more I love it.

25th May 2006, 15:30

Wait for the whole lot, otherwise youll confuse yourself and them! Chase the Data Protection Act, as they dont have to comply unless they get £10.

Lou x

Wolfy · 25th May 2006, 15:39

Thanks for that Lou. Just spoken to Smile who have confirmed that they have deducted the £10 from my account as requested and that I should get all the statements in the next couple of days. Then watchout Smile!!!

CAG Products - We think that these will help you to make your claim or Reclaim your Right These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit	Small Claims Court Guide	CallBurner - Skype CallRecorder Review	Last Will & Testament Kit	Fight a Motoring Ticket

Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here
UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki N.B. Please note - due to postage costs these products are only available in the U.K.