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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Cooperative Bank > Smile


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 15th November 2006, 11:59   #1 (permalink)
mark.norgate
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Nov 2006
Posts: 12
mark.norgate Novitiate
Default *Now* can I add the 8%

So smile have not replied to my letter requesting my £3,052 in bank charges over the last six years. Now is the time to threaten them with court action.

Is this the point where I use the template and add the 8% interest, and send that to them as well as to the county court, or do I stick to the original amount?

Thanks, Mark
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Old 15th November 2006, 12:38   #2 (permalink)
tamadus
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Default Re: *Now* can I add the 8%

Quote:
Originally Posted by mark.norgate View Post
So smile have not replied to my letter requesting my £3,052 in bank charges over the last six years. Now is the time to threaten them with court action.

Is this the point where I use the template and add the 8% interest, and send that to them as well as to the county court, or do I stick to the original amount?

Thanks, Mark
Stick to the original amount until you actually issue a moneyclaim in court. I assume you have not yet sent the LBA so send that now and when the 14 days is up issue MCOL and include the 8%.

Smile settled my claim for about £300 this morning, I sent the LBA on the 8/11/06 so in my case at least they are responding quickly.
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Old 15th November 2006, 13:11   #3 (permalink)
mark.norgate
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Default Re: *Now* can I add the 8%

That's right, I'm at the stage of sending the LBA, so I'll hang fire on the 8%.

Congratulations on getting your money back!

Mark
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Old 15th November 2006, 13:20   #4 (permalink)
tamadus
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Default Re: *Now* can I add the 8%

Thank you Mark, hope to see you post a success shortly

The 8% ONLY comes into effect when a claim is issued as it's at the discretion of the court.
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Old 15th November 2006, 14:13   #5 (permalink)
mark.norgate
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Watch out, there are Claims Touts about!

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Posts: 12
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Default Re: *Now* can I add the 8%

Did you give them 7 or 14 days in the LBA?
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Old 16th November 2006, 03:15   #6 (permalink)
caro
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Default Re: *Now* can I add the 8%

Give 14 days for the LBA. Keep reading up all the FAQ's and step by step instructions so that you are clear about how to proceed.
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FAQs and step-by-step instructions for reclaiming

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
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