Hello, great site. Have looked and read as much as poss in the last two days, but haven't had a breakdown of what someone has successfully claimed back. I fully intend to retrive all monies paid where manual intervention was not needed. £10 for disclosure of information, court fee's and 8% debit interest on the figures dependant on age of 'card misuse'. But here's my question, has anyone successfully claimed extra money for letters sent to Smile, money for estimated cash spent on phone calls and finally money for my time spent on this matter.
I was hoping to push for a bit more, as I have been given the tennis game between bank and several services and shops. So will Smile more than likely take the case to court if I request per say, £20 for phone calls and £100 for letter and my time. Just want to get everything I'm intitled too, any advice handy pointers would be muchly appreciated.
I am sending off the initial Data Protection Act request letter today, so hoping I will have a response before too long and can then get a little something extra for my troubles.
Great site guys, sorry if I missed the answers staring me in the facein forums, have read everything that I could

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Any further help would be greatly apprecaited
I hadn't heard the phrase card misuse relating to fines before the bank said it the other day, made me chuckle with annoyance at the term when their the ones misusing your account.....
Kind of like Evian being spelt Naive backwards!