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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Cooperative Bank > Smile


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
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Old 13th April 2006, 04:30   #1 (permalink)
Ridgeroo
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Lightbulb What fee's are returnable?

Hello, great site. Have looked and read as much as poss in the last two days, but haven't had a breakdown of what someone has successfully claimed back. I fully intend to retrive all monies paid where manual intervention was not needed. £10 for disclosure of information, court fee's and 8% debit interest on the figures dependant on age of 'card misuse'. But here's my question, has anyone successfully claimed extra money for letters sent to Smile, money for estimated cash spent on phone calls and finally money for my time spent on this matter.

I was hoping to push for a bit more, as I have been given the tennis game between bank and several services and shops. So will Smile more than likely take the case to court if I request per say, £20 for phone calls and £100 for letter and my time. Just want to get everything I'm intitled too, any advice handy pointers would be muchly appreciated.

I am sending off the initial Data Protection Act request letter today, so hoping I will have a response before too long and can then get a little something extra for my troubles.

Great site guys, sorry if I missed the answers staring me in the facein forums, have read everything that I could.

Any further help would be greatly apprecaited

I hadn't heard the phrase card misuse relating to fines before the bank said it the other day, made me chuckle with annoyance at the term when their the ones misusing your account.....

Kind of like Evian being spelt Naive backwards!

Last edited by Ridgeroo; 13th April 2006 at 04:35.
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Old 13th April 2006, 08:32   #2 (permalink)
alanfromderby
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Default Re: What fee's are returnable?

Quote:
Originally Posted by Ridgeroo
. But here's my question, has anyone successfully claimed extra money for letters sent to Smile, money for estimated cash spent on phone calls and finally money for my time spent on this matter.
Whilst I understand your sentiments, we are reclaiming what they have taken from us unlawfully. In doing that we have the law on our side - although the banks still do not accept that!

The bottom line is that you could end up having to go to court and justify your claim. The process outlined in the FAQ's and step-by-step guide minimise that risk. Any attempt to squeeze extra money from your bank will seriously increase that risk, and more importantly, the bank could challenge these amounts as being unreasonable. This would seriously compromise your claim in court.
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