Bank Charges - smile

[Tia]

I have just registered with the forum and I am in need of some advice and help in regards to bank charges from Smile. I was subject to service charges of £15 and Daily excess charges of anything between £25 and £175!!
Each time I paid money into the account to get cleared or at least below the overdraft limit, I was stung again, therfore I could never clear the overdraft or bing it back to the limit as they keep hitting me with charges which took me over the limit again!!
Moreover, imagine my horror when I paid in what I thought was the last amount to clear the overdraft , they had reduced my overdraft limit and charged me again!!
I'd appreciate any help or advice anyone can give me in respects of claiming this money back

Thanks

[richardc]

Welcome. Please read FAQs first - they hold most if not all of the answers, and then come back.

[Tia]

Thank you, so as I am to understand, I cannot claim back the money they charged me for service charges on my overdraft. However, I can claim the daily excess charges back? I had gone over my overdraft limit, which was my own fault, but as I continued to pay money in to clear it, I was stung again, making it virtually impossible to clear it! Do I have grounds there? or as it was my own fault for being overdrawn are these daily excess charges acceptable?