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Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


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Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

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Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Cooperative Bank > Smile


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 9th June 2006, 15:30   #1 (permalink)
joload
Basic Account Customer
 
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Join Date: Jun 2006
Posts: 93
joload Novitiate
Default has anyone sucessfully claimed back through smile

Hi Just wondering if anyone out there has been successful and if smile are horrid to deal with or if they close your account when claim has been settled?

I have £400 from sept 2005 - to present in charges and will be sending off my £10 for older statements to tally them up.
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Old 9th June 2006, 17:36   #2 (permalink)
kaznelson
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Default Re: has anyone sucessfully claimed back through smile

I sent 1 letter to smile and got my fees back within 14 days, in full and with no trouble
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Old 9th June 2006, 20:44   #3 (permalink)
caro
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Default Re: has anyone sucessfully claimed back through smile

If you read the threads on this forum kaznelsons experience seems to be the norm, paying up quite easily.
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Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
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Old 9th June 2006, 21:21   #4 (permalink)
joload
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Posts: 93
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Default Re: has anyone sucessfully claimed back through smile

wow I am even more determined now - was your accpunt closed after this?
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