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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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Bailiffs charges - how much is 'reasonable'?


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When you get a notice in writing saying you owe £120 for example, how much can the bailiff charge for calling round? They have added on £200 for me. This doesn't seem to be in the 2003 act, or on the bailiffs list of fees.

 

Can anyone help, thankyou. M.

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how much is 'reasonable'?

 

It has to be a countable actual cost.

 

Bailiffs cannot make a gain for themselves by charging anything as "costs".

 

You can ask for breakdown of reasonable costs.

 

If the bailiff wants to charge a fee under a pretence it is accessing personal data in the meaning of the Data Protection Act 1998 then you can interpret that as the bailiff is unable or unwilling to show its reasonable costs.

 

If you receive no breakdown of reasonable costs the you have no liability to pay those costs.

 

The only bailiffs fees you will have to pay are statutory fees, 28% of the ticket, and if applies, £11.20 letter fee.

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hi, ty for the replies folks. so in this case, the letter asking for £125 was about right as the council wanted 90 as i stupidly and very regretably overlooked it. i then asked the bailiffs office for a month to pay as i was overdrawn. they refused and upped it to 150. then without notice the bailiff took over and the next day it was suddenly closer to 400!!

 

how can this be justified legally? what reasonable extra fees can they charge eg for a visit and hand delivering a 'removal' letter?

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The law provides £11.20 for a letter. Only one letter fee can be charged.

 

Then its 28% on the PCN each time he visits you (max 3 visits). If no goods of yours have been moved in a van to be auctioned, then the bailiff cannot possibly have any reasonable costs for using his van or apply any other charges.

 

The law provides no other bailiffs fees.

 

If a bailiff is trying to swindle you then he commits an offence.s2 Fraud Act 2006. Bailiffs always try it on and try charging you hundreds of pounds pretending they are lawful. Bailiffs tend to give these charges some rather inventive names but the law doesnt say you have to pay them.

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TY NP ;) That's very intersting indeed. It's making sense now:

 

1. For a parking ticket, they have no right of forceful entry as i have not signed any walking possession or let em in before.

 

2. I owe the council money and the company 'reasonable' fees in their tariff and the 2003 act.

 

3. the 200+ extra charges is a figure the bailiff has invented.

 

4. they are playing on fear. power games eh!

 

5. it's game on now..... i'm not letting these bstds get to me ;)

Edited by layer_cake
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1. No right to break in, provided you never let the in the first place.

 

2. Lawful fees are 28% of the ticket each time abailiff visits you plus £11.20 for one letter. Reasonable costs only applies if a bailiff transports your goods in a van and selling them at auction.

 

3. Yes, bailiffs come up with al sorts of fictitious stuff to increase their fee. They are not statutory fees.

 

4. yes.

 

5. dont play their game. Just keep them out and make your car safe.

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ty NP! I have written to them saying i will pay what they had asked for, before the bailiff came round, plus 28% + £11.20. That comes out at £150 less than the bailiff wanted! i'll keep u posted how it goes and will make a donation too.

 

ps. i have promised myself to never park on yellow lines, lol :o

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  • 2 weeks later...

Update; I've written to them, told the bailiff the situ in a polite but firm-ish 'I know my rights and you are having a laugh matey' kind of way. He seems to have backed off and I'll pay them next week. Also, I'm submitting a claim for a refund from a previous case last year when they totally ripped me off for £300+

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