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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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it's a bit of a long story but the basic facts of my case are:

 

i) I have outstanding unpaid parking tickets issued by my local council

ii) at least one of those tickets has gone to northampton county court who have issued a seizure warrant for the car.

iii) baliffs came to seize the vehicle but failed to identify themselves to me as such.

iv) a situation arose thereafter that has resulted in the police seizing my car under PACE (basically the car is now part of a criminal investigation)

v) the police have told me that they intend to release the car into the posession of the baliffs when they have finished with it as they view it as the property of n'hampton county court and their appointed agents (the baliffs)

 

I need some serious help here guys. What if anything can i do?

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Northampton wont issue a warrant for seizure. They just issue an order for bailiffs to collect the money. You also need to know that the police rarely ever know what bailiffs can and cant do. Most of them usually fall victim to the bailiffs lies.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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thanks plodderton

 

no i haven't been issued anything to say they are allowed to take my car. They have left me their usual threat notice which of course says i owe them lots of cash.

 

thanks renegadeimp

so what if the rozzers do give my car to the baliffs?

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Then you need to go through the process to get it back, especially if it illegally/unlawfully taken. It really sounds as if the police officers are ignorant to bailiff law and are pretty much being taken for a ride by the bailiffs.

 

You could contact the Chief Superintendent as the regular officers rarely ever know anything about bailiffs.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Someone once told me that the entrance exam to Hendon has as the first question 'name'. If you answer 'doh' to that then you are excused from answering any further questions and it is classed as an automatic pass.

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Where is the car being kept ?

 

What notice did the Police provide ?

 

What criminal investigation are the Police following ?

 

Do you have any issue with the PCN's issued by the local council ? They should have written to you, before this ended up with a liability order through Northampton.

 

The bailiffs that visited must have been certificated, otherwise their attempted seizure would be invalid and the Police could not release the car to them. Perhaps ask the Police to make sure that the bailiffs who visited were certificated.

We could do with some help from you.

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yeah very funny thanks coniff but i'm in some serious doo doo here so i need some serious help

 

He is being serious. The police rarely ever know what bailiffs can and cant do. I would issue a full complaint to the Chief Superintendant. If they release the car to the bailiffs when the bailiff has no right to take it, then the police become culpable.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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didn't sound that serious but ok not really important. What would the nature of the complaint to the C.S. be?

the car is being kept in a compound used by the police for storage

 

there was no notice - they first refused to release the car to me because they said (in front of my solicitor) it was the property of n'hampton c.c. When I pointed out to them that it was not their duty and probably illegal for them to act on behalf of a civil court or baliffs they then quickly changed tack and said it had in fact been seized under PACE.

 

don't really want to answer the next question on a public forum.

 

I have issue that the pcn was issued to me on a public highway and as a member of the public i have been fined for parking on my own property. There was correspondence from the council but i mistakenly chose to ignore it.

 

I have no idea if the baliffs were certificated.

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Nmf ive said it before, but you NEED to get the CSI involved and also issue a full complaint to the bailiffs office.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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if you have been given a notice of sezure from them the bailiff then the car belongs to the them

if you have not recived such a notice then the car belongs to you

 

http://www.legislation.gov.uk/uksi/1988/2050/contents/made

 

if you scroll down to APPENDIX 2 FORMS on this link the form 7 is a notice of seizure

 

look here to see if the bailiff is on the certificated bailiff register

http://www.consumeractiongroup.co.uk/forum/showthread.php?377382-Certificated-Bailiff-Register-Updated

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"if you have been given a notice of sezure from them the bailiff then the car belongs to the them " I am sorry but that is utterly wrong. The car (the goods) is in the custody of the law when seized in execution. Custody is by no means ownership.

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The car is still yours, but held in custody by the Police while they investigate an issue they must have.

 

The Police can only release the car to bailiffs following the bailiff providing proof they are certified by the courts and following a court order. Challenge the Police to make sure that they check the basis on which the bailiff is operating.

We could do with some help from you.

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go to the police station TODAY ask for the duty inspector and don't leave until you speak with him. fir a car to be seized under PACE there has to be a lawful investigation or reasonable grounds that a criminal offence has been committed and the car is linked somehow to that offence.

 

There are other powers under SOCAP that are usually around documents, parking, obstruction issues.

 

it seems the police were helping the baillifs most probably for an easy solution to the problem they faced.

 

it was seized unlawfully in my opinion and the police will be charged storage for it- they will want rid asap.

 

without a court order the bailiffs have no right to the car, in any case it's a civil matter the police should only have been present to prevent s breach of the peace.

 

the duty inspector is duty bound to take your complaint, you will need all your docs to prove ownership and any

letters from the court etc.

 

the police don't want to get involved in civil issues they probably seized it to make their job easier however I think they had NO power to do so in this case. just my opinion having worked for both police and bailiffs previously.

 

the duty inspector TODAY is the key to get the car released to you.

I am fighting it all the way :-x

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thanks phaitun

 

some good points there but i did exactly what you said on friday and that is when they told me they had seized the car under PACE so i don't have much grounds for complaint there. Like I say my main concern is that they seemed to think it will be lawful for them to give my property to someone else.

 

but initially they told me and my solicitor they were seizing under civil law so have they committed any proceedral error that will enable me to get my car back sooner ?

Edited by nmf_66
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for a car to be seized as evidence under pace there has to be a criminal investigation. ask them what criminal offense is being investigated?, what grounds are there to seize the car? what evidence does the car provide in relation to that investigation? under what section of pace was the car seized? what officer seized it? this should be a formal complaint TODAY

I am fighting it all the way :-x

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it's a bit like the requirements of stop and search you MUST be told the grounds, otherwise it's a plain abuse of process/power and they are relying on your ignorance of the law.

 

You will probably get fobbed off PACE is quite clear and there are lots of payouts out of courto every year by uk police forces for exactly these kinds of scenarios

I am fighting it all the way :-x

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Nope. They still have to investigate and make sure what they are doing is legal. Thats why we told you to go over the heads of the regular officers.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I would like to provide a satisfactory response but it is difficult without knowing a bit more information.

 

Firstly, the warrant of execution is NOT issued by Northampton CC. Instead, the Traffic Enforcement Centre (part of Northampton CCBC ) give authority for the local authority to ISSUE the warrant.

 

Next, the warrant permits the bailiff to seize goods belonging to the debtor.

 

Do you know how many of the PCN are subject to warrants?

 

I am "assuming" that a bailiff visited you or located your vehicle by way of ANPR. Please confirm.

 

If the bailiff "seized" the vehicle then there is a legal obligation on that bailiff to provide a Form 7: Notice of Seizure of Goods & Inventory. Was this provided to you? If not....have the police or your solicitor requested a copy?

 

Have you seen a copy of he warrant of execution?

 

Please do NOT take this the wrong way and I apologise if I am wrong but I am "assuming" that a bailiff clamped the vehicle and somewhere along the line....the clamp was removed and the bailiff reported the car as "stolen". If I am wrong, I do apologise. If right, the police will need to be satisfied that the car was legally seized and that all of the documentation is in order.

 

Are you able to say which bailiff company is involved?

 

Is the car on finance and roughly how much is it worth?

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ok i'll try to tell you as much as i can but obviously as i am under investigation i have to be careful because i'm unsure what i can and can't say in public

 

i)there is 1 pcn subject to a judgement by n'hmpton county court but there are 2 more in the pipeline.

 

ii) the baliffs tried to seize my vehicle as i was getting into it outside my home address. They failed to identify themselves to me and up to this moment have failed to do so.

 

iii) i have had no Form 7 given to me or has it even been mentioned to me, the police (to my knowledge) or my solicitor.

 

iv) i have not seen a copy of the warrant of execution

 

v) during their attempt to seize the vehicle an alleged assault took place and an alleged incident of dangerous driving for which i have been arrested and am currently on police bail for (i deny alleged charges against me)

 

vi) the car was not clamped

 

vii) the company is bristow and sutor

 

viii) the car is not on finance and is worth around £4000.

 

it's all a bit of a mess really :-(

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As a matter of urgency your solicitor needs to ensure that he asks the police to confirm whether:

 

1) They have obtained evidence that the bailiff was certificated.

 

2) They have seen the Warrant of Execution. This is vitally important to ensure that the warrant is against the right person at the current address and that it has not expired

 

3) There is a LEGAL obligation for a bailiff to provide a Form 7 ( Notice of Seizure of Goods & Inventory).

 

4) You need to request a copy of the electronic Screen Shot of the account from the bailiff company.

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