Jump to content


  • Tweets

  • Posts

    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Temp Agencies and Holiday Pay?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5146 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi and thanks in advance to any responses!

 

My partner has been employed by an agency in Bristol on a temp basis, the wages were described as follows £7.04 PH inc. Holiday Pay, which equates to: £6.50 PH without the holiday pay, are they allowed to do this? whats more annoying is that any overtime is paid at the lower rate of £6.50 as there is no entitlement to holiday pay with regards to overtime as it has already been paid!

 

Yours in anticipation!!

Link to post
Share on other sites

Hi there.

 

I used to work in a temp agency, so might be able to help.

 

Your other half should have been given a contract of employment and details about the job. Holiday pay sounds about right to me and I'm afraid overtime does not have to be paid at anything other than the standard rate unless it's in his temporary contract.

 

So, check what they say his hourly rate should be and then work out whether they have correctly included holiday pay on top of this.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

Link to post
Share on other sites

  • 2 weeks later...

Hi,

 

This is called "rolled-up" holiday pay, which has been ruled unlawful by the European Court of Justice. All workers are entitled to a minimum of 4 weeks paid holiday, and payment must be made in respect of a period during which leave is taken.

 

This also applies to temp agencies.

 

http://www.dti.gov.uk/employment/employment-legislation/working-time-regs/rolled-up/page29030.html

Link to post
Share on other sites

Really? The agency I worked for was really crap (although one of the biggest) - doesn't surprise me they got this wrong.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

Link to post
Share on other sites

The ruling was only made in March of 2006, and employers were given some time to make the transition, but yes, it's now illegal as it contravenes the Working Time Directive.

Link to post
Share on other sites

Guest Alison82

Yes this is correct, you only get paid for the hours you actually work, it sor of evens it's self out as she gets paid that bit extra over the weeks and months so that covers her 20 days holiday.

 

One question whilst on the subject a friend of mine works through an agency and the agency take £4 per hour of what she earns for themselves out of her money! Is this right? I work through one and this does not happen to me!

Link to post
Share on other sites

It depends on how they show the figure.

 

At my old agency, we only showed the staff what the were earning i.e. after we had taken off the agency fee paid by the client. Some do it a different way - show the total fee and then deduct their fee. If you PM me her payslip or the details that are on it, I'll have a look for you.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

Link to post
Share on other sites

Im with an agency at the moment, I work 12 hour night shifts, earning over £100 per shift. However my holiday pay and apparantly its entirely legal (not that my contract explains this, which apparantly is breaking the law) equals £43 for every shift I take. so where I to take 2 holidays for each shift I work, i STILL wouldnt make as much money as I would working it.

 

I think my contract just gives some bumf about 4 weeks paid holidays etc. I have been told by the agency that its calculated based on how many actual days i work, around 15 per month, though they avoid the issue that every 12 hour shift I work actually therefore encompasses 2 days - start 8.30pm on 1 day finish at 8.30am the next....

 

So, Mrs B is part time, she works 2 hours per day, 31 days a month, so she works about 60 hours, and is entitled to more holidays and holiday pay than me, who would work 15 days (in reality 30 since each shift starts in one and finishes in the next) and work approx 180-200 hours.

 

and considering I have an idea of how much the employer is actually charged by the agency, you would think they could be a little kinder with the holiday pay.. On the other hand, for working Xmas Day I received triple pay (which the employers permanent staff didnt) and Double for boxing day ! Its all swings and roundabouts, with an agency you have the option to just bugger off whenever..

[sIGPIC][/sIGPIC]

Link to post
Share on other sites

Hi and thanks in advance to any responses!

 

My partner has been employed by an agency in Bristol on a temp basis, the wages were described as follows £7.04 PH inc. Holiday Pay, which equates to: £6.50 PH without the holiday pay, are they allowed to do this? whats more annoying is that any overtime is paid at the lower rate of £6.50 as there is no entitlement to holiday pay with regards to overtime as it has already been paid!

 

Yours in anticipation!!

 

Worked out basically - 37 x .54 = 19.98

19.98 X48 = 959.04

959.04/6.50 = 147 hours

 

So if he works 48 weeks and takes 4 off he is getting holiday pay at full rate, but paid in advance. If he doesn't taken any unpaid time off then he is getting he hourly rate of £7.04.

Usually agencies bank the money for you o nyour wage slip and pay it when you take your holiday.

Consumer Health Forums - where you can discuss any health or relationship matters.

Link to post
Share on other sites

Guest Alison82
It depends on how they show the figure.

 

At my old agency, we only showed the staff what the were earning i.e. after we had taken off the agency fee paid by the client. Some do it a different way - show the total fee and then deduct their fee. If you PM me her payslip or the details that are on it, I'll have a look for you.

 

So agencys do take a cut off of your money they just show it in diffrent ways??!! I thought they would get their money from the main employer not the employee, so how much is the standard amount they would take off hourly? say i earn £10.50 an hour should it really be something like £15.50 if the agency didn't take their cut?!

 

(Sorry can't send her details as she is a friend of a friend)

Link to post
Share on other sites

So agencys do take a cut off of your money they just show it in diffrent ways??!! I thought they would get their money from the main employer not the employee, so how much is the standard amount they would take off hourly? say i earn £10.50 an hour should it really be something like £15.50 if the agency didn't take their cut?!

 

(Sorry can't send her details as she is a friend of a friend)

 

They charge the employer an hourly rate and they pay you an agreed hourly rate. They don'ttake anything from your agreed hourly rate.

Consumer Health Forums - where you can discuss any health or relationship matters.

Link to post
Share on other sites

The contract between the company who uses the agency will be at an agreed rate and the contract between the temp agency and the employee will be at an agreed rate. The difference is their "profit" although i can tell you not a lot are profitable nowadays.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

Link to post
Share on other sites

The contract between the company who uses the agency will be at an agreed rate and the contract between the temp agency and the employee will be at an agreed rate. The difference is their "profit" although i can tell you not a lot are profitable nowadays.

 

The agency i work for pays me for example £7 per hour and invoices the employer for around £15 per hour - sounds VERY profitable to me! I suppose it depends on the agency.

[sIGPIC][/sIGPIC]

Link to post
Share on other sites

Is your friend's agency a member of the REC (the agency regulatory body)?

I also concur with lbl post 3 re holiday pay.

Agencies dont make masses of profit after their fixed costs. The reputable ones strive hard to provide quality service to both their clients and candidates.

Regards

Sue

Link to post
Share on other sites

I've dealt with agencies for a number of years, believe me they make a fortune (although they say they don't), that's why there are so many about.

 

I've employed people through an agency they generally charge companies twice the amount the employee gets paid, I've seen the invoices from them. Personally I'd sooner pay people through the books properly, it's chaeper and you can afford to be a little more generous with the wages and still save money, but the accountants like "profit per employee", obviously agency people aren't on the books as permanent staff, but cost much more.

 

Crazy!

Link to post
Share on other sites

  • 2 years later...

Sorry to resurrect this thread after all this time but I am temping and was told I would earn £7.50 and hour but in fact it is £6.70 and the rest is holiday pay and I get nothing if I take holiday.

 

I told the agency it is not legal but they argued it is. I am only temping there for a month more and then being taken on by the company I work at but should I complain?

 

I feel I have been cheated and the guy more or less told me if i wanted more money I would lose my job!

Link to post
Share on other sites

Sorry to resurrect this thread after all this time but I am temping and was told I would earn £7.50 and hour but in fact it is £6.70 and the rest is holiday pay and I get nothing if I take holiday.

 

I told the agency it is not legal but they argued it is. I am only temping there for a month more and then being taken on by the company I work at but should I complain?

 

I feel I have been cheated and the guy more or less told me if i wanted more money I would lose my job!

 

report them to the appropriate authorities - I believe it is against the law to do that, also tell the company you work for - they may get the pay owed for you and your lawful holiday entitlements back off the company, since as a client they have a lot of clout, or they may not use that agency anymore.

 

I think the reason it was made illegal was to do with bypassing the minimum wage and things like that. If you signed a contract for £7.50 then £7.50 is what you should have been paid, minus tax and NI, and then when you left if you had not taken them, 2 days holiday.

[sIGPIC][/sIGPIC]

Link to post
Share on other sites

  • 5 months later...

A friend of mine is being paid £6.00 per hour - His payslip shows part his earnings to be 'holiday pay', i.e. 40 hours @ £6.00 - £240.00 - £20.00 of which is holiday pay. If that is deducted from his basic then he is only earning £5.50, less than the minimum wage. Is this legal ?

Link to post
Share on other sites

  • 3 months later...

XXXXXXXXXXXXXXXX you need to see IBI's link and advice at the top of this thread the link and advice are sound.

 

The idea for temps is that your hourly rate is your hourly rate and over 12 months you are entitled to 4 weeks paid leave but only if you a. take leave or b. have leave left over at the end of your assignment. Agencies should not be advertising hourly rates as inc of holiday, it is NOT legal and those dim so called 'consultants' need to get with the programme.

 

Don't let the agencies mess you about, this is the law. I disagree with the post above...there are no good agencies or so called 'consultants' only bad ones and really bad ones. Sending CV's and setting up meetings isn't very difficult and just because they make lots of cash they think they are clever.....they can only make that cash when people like us do the work for them though so make sure you get what you are entitled to.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...