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    • Thanks very much Bank. I have topped and tailed my LOC and printed off a copy which I shall post tomorrow by First Class post at my local post office and also obtain a proof of postage. I'll also email them a copy. I've opened a MoneyClaim account, and shall now begin work on my draft Particulars of Claim which I shall post here for your thoughts. And I shan't be using the Moderation service.
    • Yes, it struck me this morning that I'd got it wrong    - no involvement of UKPPO in any previous Tesco thread    - there would have been an entrance sign to a Tesco car park    - CCTV isn't something associated with Tesco car parks. Presumably whoever runs the car park has put CCTV at the electric, and probably BB, areas, done absolutely nothing to stop abuse, and then rubs their hands in glee every time the CCTV catches a motorist out. You can pay £60 and this will go away. Or you can defy UKPPO and rely on their non-respect of POFA, consideration period, etc., should they be daft enough to do court later down the line.  We would support you all the way.
    • thats not the way to do it sorry. sorry so what is your problem? that vanquis paid the £560 or that they are now chasing it? how old is this debt? dx  
    • If you visited Qatar you could be detained at the border, if the debt has been notified.  If you are only in transit and do not seek to cross border into Qatar you might be ok, but you may want to seek formal advice about this.
    • Howdy, I had a short lived credit card with Vanquis that I did not need. I paid it off in full and called them and closed it with the person at the other end. 2 months later they started sending me messages about late payments, I called them and to find out that the card had not been closed in error and 6 weeks after it should have been closed they paid a google debit of £560. I hit the roof and made a formal complaint that took them well over a month to respond to. They agreed they were at fault, refunded all late payments fees and offered me £100 in compensation. However they said the debit amount stood as 'I had benefit from it' and I should get a refund from google. I hit the roof again but they have stuck to their guns. The debit from google is a genuine one but I wanted to dispute it with google so closed the card so they would have to engage with me. But surely that's neither here nor there surely? What is the next step? Ombudsman takes forever doesn't it?  thanks in advance
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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child tax credit


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Hi All,

 

My child tax credit has been reduced from £52.61 to £48.53 I am on Income Support under ill health at the moment I just wondered if anyone else has had their child tax credit reduced I thought the reductions would only be for people who are working and are receiving £40k or more. Also this week my child tax credit was not paid and when I try to ring the main HM Customs 0845 code number I just keep getting cut off after I was given so many options I tried for two days and then managed to received another number 01355 code and got through straight away to a real person without the machine options how very strange when I told the lady my CTC has been stopped she told me they sent me a letter on the 12th of August telling me they have stopped my CTC I told her I have never received that letter she then just casually reinstate my CTC credit without any hassle I am very confused indeed especially with the main HM Customs 0845 number which one just cannot get through another lady have tried for 2 weeks with the 0845 and has not got through she is now sending a complaint letter also I thought then perhaps with my son reaching 16 yrs of age thats why my CTC stopped but the young mother next door to me her CTC credit has stopped also her son is only 5 yrs old there is something fishy going on.

 

On teletext yesterday I read that in Ireland 8 Irish has been sacked because they were tampering with the benefit of the ethic origins reducing their benefits what on earth is going on. Anyway would love to hear if anyone else child tax credit has been reduced.

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Hi

 

I can't offer any useful advice but mine was unusually paid late, usually get it on a Friday and got it on the Monday. Trying to phone them to make sure they haven't changed the date without notifying me but keep getting cut off because their lines are too busy. I have landline number 02890538192 which is the alternative to the 0845 number so it doesn't cost a fortune on the mobile. Would you mind sharing the number you got?

 

Thanks

I love CAG!

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Hi

 

I can't offer any useful advice but mine was unusually paid late, usually get it on a Friday and got it on the Monday. Trying to phone them to make sure they haven't changed the date without notifying me but keep getting cut off because their lines are too busy. I have landline number 02890538192 which is the alternative to the 0845 number so it doesn't cost a fortune on the mobile. Would you mind sharing the number you got?

 

Thanks

 

the number I got through straight is 01355 359007 try ringing first thing in the morning if you can like 9.00am because even with this number some people has a long wait for the phone to be answered. i rang at 9.00 on the dot and got through without any hassle.

 

hope this helps

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