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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Congestion Charge


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Hello,

 

I visited London and had forgot to pay the congestion charge fee, by the time I remembered it was to late and I was told to wait for the letter of non-payment.:confused:

 

I now have to pay this extra charge...is there any way of getting out of this? is it like credit card charges, bank charges etc...any help will be appreciated.

 

Thanks

 

Laurap

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Hello,

 

I visited London and had forgot to pay the congestion charge fee, by the time I remembered it was to late and I was told to wait for the letter of non-payment.:confused:

 

I now have to pay this extra charge...is there any way of getting out of this? is it like credit card charges, bank charges etc...any help will be appreciated.

 

Thanks

 

Laurap

 

 

Eerr..I don't think so. I'm not aware of any legal arguement that you could use, but hey..you may be the first !

 

The only people who have 'got out of it' are some embassies have refused to pay as they consider it a 'tax' and therefore thay don't have to pay, although i cant really see how they can regard it as a tax but there ya go.

 

Andy

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The only people who have 'got out of it' are some embassies have refused to pay as they consider it a 'tax' and therefore thay don't have to pay, although i cant really see how they can regard it as a tax but there ya go.

 

How can you regard it as anything other than a "tax" Andy?

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All,

Apologies for hi-jacking a thread, but where is the boundary for the congestion charge. I haven't been to London for many years but will be going next week-end. I will be staying in a hotel in Golders GReen (oy veh), is this within the congestion charge area. Will travel into central London by tube. If I do have to pay the charge where do I pay it and are there any concessions for disabled drivers. Many thanks - and apologies once again.

 

Cheers - Scousegeezer.

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All,

Apologies for hi-jacking a thread, but where is the boundary for the congestion charge. I haven't been to London for many years but will be going next week-end. I will be staying in a hotel in Golders GReen (oy veh), is this within the congestion charge area. Will travel into central London by tube. If I do have to pay the charge where do I pay it and are there any concessions for disabled drivers. Many thanks - and apologies once again.

 

Cheers - Scousegeezer.

 

London Congestion Charge's Boundary Zone - CChargeLondon.co.uk - Information, Payment, Technology, Effect on Traffic, Businesses & Environment

 

As you can see, its just central London, Golders Green is quite a bit out, cheap hotels there yeah ?. Ive ended up staying there twice, one time with a g/f who went and had a boob tube round the corner..hee

 

Andy

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All,

Apologies for hi-jacking a thread, but where is the boundary for the congestion charge. I haven't been to London for many years but will be going next week-end. I will be staying in a hotel in Golders GReen (oy veh), is this within the congestion charge area. Will travel into central London by tube. If I do have to pay the charge where do I pay it and are there any concessions for disabled drivers. Many thanks - and apologies once again.

 

Cheers - Scousegeezer.

 

There is a concession if you have a Blue Badge but I think you have to register in advance. Also be aware certain areas in central London are exempt from the national blue badge parking concessions and have their own rules which you can find in the blue badge book or online. If you travel by tube buy an Oyster card or travel card its much cheaper cash fares are excessive and a travel card gets you free bus travel to.

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How can you regard it as anything other than a "tax" Andy?

 

Because it is entirely avoidable. It should be regarded as more akin to a toll for a bridge or tunnel (or part of the M6) etc.

********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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Because it is entirely avoidable. It should be regarded as more akin to a toll for a bridge or tunnel (or part of the M6) etc.

 

except in the example of the M6 toll, it is quite practical to get from A to B without using the toll road. If B happens to be inside the congestion area then it is impossible to get from A to B by an alternative route.

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except in the example of the M6 toll, it is quite practical to get from A to B without using the toll road. If B happens to be inside the congestion area then it is impossible to get from A to B by an alternative route.

 

You are overlooking the voluntary element of car usage.

 

Don't get me wrong. I'm no fan of the CC. I live in London and have paid it three times or so and got caught out once making a silly left turn into it in error and didn't realise it until I got the PCN. But in no way do I see any credible argument that it is a tax.

********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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