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    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because therte was still £69 owing, so I paid it and thought it would correct once the CRA's updated their reporting cycle.   However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account 106985089 has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, so I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
    • Noted. Keep an eye on the other threads here including the update a few hours back by Rob Carr.
    • dont need statements. nor std info sheets. EVERTHING else  dx
    • they have 6mts else it dies. ................. BUT yet again today you've posted on someone else's thread posts now moved here. please keep to your OWN THREAD!! now to date you've not bothered to reply to our questions so we CAN help you.    
    • Update: tfl is taking me to court I'm trying to get an ooc claim from them but they have not been replying to my emails. 
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Category C write off


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I'm thinking about buying a car that has been recorded as a Cat C write off.

 

It's been repaired and has it's VIC certificate, V5C and 12 months MOT which suggests to me that it has been properly repaired. The current owner says that the only structural damage was the front cross member, the rest was wings, bumper and bonnet.

 

Is it likely to cause me any problems with insurance companies. Obviously I'll declare it as cat C when I get quotes, I just don't want to buy a car that I can't insure.

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I'm thinking about buying a car that has been recorded as a Cat C write off.

 

It's been repaired and has it's VIC certificate, V5C and 12 months MOT which suggests to me that it has been properly repaired. The current owner says that the only structural damage was the front cross member, the rest was wings, bumper and bonnet.

 

Is it likely to cause me any problems with insurance companies. Obviously I'll declare it as cat C when I get quotes, I just don't want to buy a car that I can't insure.

 

Get some quotes before you buy it then:rolleyes:

 

One thing that may come up - but won't be mentioned at the quote stage - is that in the event of a total loss, the value/pay out will be reduced to reflect that the vehicle has previously been a total loss.

 

The VIC test is nothing more than an identity check (to attempt to prevent 'ringing' of a written off vehicle). It is not concerned with the roadworthiness of the vehicle.

 

An MoT test only checks tested items and certainly is not a check of the quality of the repair.

 

For your own piece of mind, I suggest a detailed, expert inspection of the repairs to ensure that they are properly done. This will probably involve checking the car on a jig to ensure that the chassis is absolutely true. The parts mentioned in your post are all bolt-on parts (even the crossmember) are you sure that the underlying structure has been properly checked for alignment.

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Thanks Pat

 

I've tried to get a couple of quotes this morning but the companies were very non-commital about the vehicle status and just kept saying "as long as it is roadworthy" which a new MOT suggests it is but I'm seriously thinking about not bothering. It concerns me that a 4 year old car with 18000 miles on the clock would be written off with relatively little damage apparently.

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Hi,

 

Having worked in the motor insurance industry, I can say that insurers are very quick to write off a vehicle these days. It's often the labour that costs more than the parts so easier to just w/o.

 

As suggested before, get a proper independent engineers report stating that the vehicle has been repaired to a high standard and that also the vehicle IS roadworthy (the broker or insurer should ask you for this anyway!). With this report an Insurance Company cannot refuse to insure you however it can impose terms (such as reduced value should another total loss occur) and also inflate the premium how it sees fit. Anyhow, you will find an insurer that is willing to insure at a reasonable cost - it's do-able and there are plenty out there.

 

Another thing to bear in mind is bumping the car on once you've had enough though - you may have been quick to buy it but finding someone else as eager may be tough - good old ebay I say!

 

Hope this helps!

I'm the Mummy and quite frankly, the CSA can kiss my butt!! :lol::lol:

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Hi

 

we always ask for a independant engineers report before we will put a Cat c or d on cover, we can still quote but wont accept until the report has been seen etc and confirms that all repairs have been professionally carried out etc. new or used parts etc

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Hi

 

we always ask for a independant engineers report before we will put a Cat c or d on cover, we can still quote but wont accept until the report has been seen etc and confirms that all repairs have been professionally carried out etc. new or used parts etc

 

Not arguing with your company's stance, but

 

a) Cat D is not reportable, so how would the owner know?

 

b) I can see no requirement for professionally repaired (ie somebody has been paid to do it); I can see an argument for competently repaired (ie anyone can do it - properly)

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Cat D doesn't always go on the register but it may do - I myself bought a car that was a cat d write-off (I knew this). Cat D is cosmetic damage only but value not worth repair.

 

As this vehicle is cat C, I would check with HPI to see if it is on register as I looked at a vehicle recently that was listed on website as Cat C. When I checked with HPI it wasn't registered as a write-off at all! So some cat c's don't make it on the register either!

 

Asking for an independent engineers report is standard practice by an insurer, they often want to know who carried out the repairs also - receipts etc.

I'm the Mummy and quite frankly, the CSA can kiss my butt!! :lol::lol:

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