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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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ESA and tax credits advice needed


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Up until last July I was self-employed but not earning much so I received working tax credit. In July I stopped work and registered for ESA. I've since had various assessments and have been placed in the work-related category.

 

My tax credits included a disability element and I was (initially) pleased to discover the payments would continue for the first 28 weeks of sickness. It's currently worth £100.97/week.

 

My new income-based ESA entitlement is £89.80/week but because of the WTC I receive nothing. However I do receive £89.90/week as contribution-based ESA.

 

I have put in a claim for mortgage interest - worth £560/month. I just rang up about that and was told I wouldn't be eligible as I received contribution-based rather than income-based ESA (not confirmed - someone is supposed to ring back about that).

 

Also, because of the WTCs I don't qualify for Council Tax Benefit (which would be worth about £20/week).

 

On this basis it looks like my Working Tax Credits are costing me far more than they're worth. Can this be right? If so, can I unilaterally cancel my tax credit claim and so restore my eligibility for the mortgage and council tax relief?

 

(And without WTC would I receive both income-based and contribution-based ESA or would the former simply replace the latter?)

 

I find the whole thing really confusing (including their explanatory letters) so would be very grateful for any advice.

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I have put in a claim for mortgage interest - worth £560/month. I just rang up about that and was told I wouldn't be eligible as I received contribution-based rather than income-based ESA (not confirmed - someone is supposed to ring back about that).

 

This isn't true as you can get both income and contribution based.

 

When your mortgage costs are added after 13 weeks, this will bring you into entitlement to the income based top-up.

 

And your tax credits should end 4 weeks after stopping work, not 28.

Post by me are intended as a discussion of the issues involved, as these are of general interest to me and others on the forum. Although it is hoped such discussion will be of use to readers, before exposing yourself to risk of loss you should not rely on any principles discussed without confirming the situation with a qualified person.

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This isn't true as you can get both income and contribution based.
So what would I be receiving if I didn't get WTCs? Not both at the same time, surely - i.e. 2 x £89.90?

 

When your mortgage costs are added after 13 weeks, this will bring you into entitlement to the income based top-up.
That seems logical. Even so I still seem to be worse off from receiving WTC with Council Tax.

 

And your tax credits should end 4 weeks after stopping work, not 28.
It's 28 weeks if you stop work because of sickness. (See HM Revenue & Customs: Tax credits when you can't work due to illness )

 

Thanks.

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Contribution based ESA payment rates

During the initial 13 week assessment phase people over the age of 25 will be paid £64.30 per week, people under the age of 25 will receive £50.95 per week.

 

 

Once the assessment phase has been completed you will receive a basic allowance of £64.30 per week plus either a support component of £30.85 per week for those who are placed in the support group or a work related activity component of £25.50 per week for those placed in the work related activity group.

If you are on a low income, you may be able claim income-related ESA as well to increase your allowances. If you meet both the criteria for contribution based and income related Employment and Support Allowance then you will receive whichever is the greater between the ESA (Cont) personal rate and your ESA IR applicable amount

 

Basically this states that you are receiving the correct money at present

£64.30 and the Disabilty Premium of £25.50

You are getting it as contribution based ESA as you have paid enough stamps, but if you hadnt paid enough it could be topped up to this amount by Income Based ESA

But it would never go over your applicable amount, the amount the law says you to live on of £89.90.

You could in theory get both but never more then the above amount

 

If your contributions run out then you would go over to IB ESA and still get £89.90

 

With regards to your tax credits if you are self employed and go on the sick eg ESA then you can claim them for 28 weeks, At the moment they are doing you no harm you are ok becauce you are claiming CB ESA but if you were to go on IB ESA eg your stamp ran out, then they would be classed as an Income and would close your claim so it would be best to cancel them then. But check to see if this is ok because as WTC would be classed as a possible income and you would be claiming a

an Income Based benefit.

 

WTC is stopping you getting CTB but thats no problem as its a lesser amount, Only time to cancel them maybe is when your ESA changes over but they may have run out by then.

 

You will be entitled to help with your mortgage after thirteen weeks

Edited by MIKEY DABODEE
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Thanks, that all makes sense. I've just passed the 13-weeks so should now be eligible for the mortgage relief (and my lender has completed and returned the form to the DSS). I believe they can be a bit slow to process claims, though.

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So what would I be receiving if I didn't get WTCs? Not both at the same time, surely - i.e. 2 x £89.90?

 

No because the cb-ESA counts as income, so the ib-ESA just tops up the difference.

 

If your housing costs are £560 a month then you will still get a small ib-ESA top up, from £190 income to £219 a week (£89.8 + £129 housing costs). Once you get any ib-ESA you are guaranteed full council tax benefit.

 

(And thanks for the tax credits info, I'll store that in the knowledge bank.)

Post by me are intended as a discussion of the issues involved, as these are of general interest to me and others on the forum. Although it is hoped such discussion will be of use to readers, before exposing yourself to risk of loss you should not rely on any principles discussed without confirming the situation with a qualified person.

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If your contributions run out then you would go over to IB ESA and still get £89.90

 

 

Just one comment about your advice, which is good (as always). Unlike JSA, with ESA your contributions don't "run out" after 6 months. If you qualify for cont-based ESA, you will continue to be paid that until you are no longer entitled to the benefit.

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thanks Antone, must be like IB

ESA sure is one complicted benefit

 

Yeah, ESA is a sort of hybrid of JSA and IB. We get some of the rules from both, plus some new ones unique to ESA. It can be confusing.

 

Edit to add: The general idea is that if one qualifies for ESA© that will last until the end of the claim. I think that's fair enough: if someone is accepted as being unfit to work, it's not reasonable to expect them to pay NI conts, and credits can't be used to satisfy the FCC.

Edited by antone

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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  • 2 weeks later...

Well I've just rung up again about my benefit, not having received the promised call-back about my mortgage interest payment. The person I spoke to read out from my records something like "not eligible as excess income due to tax credits". She said she'd again request a call-back so someone can discuss it with me but it leaves me wondering about my tax credits.

 

My initial 13 weeks was up on 18 October since when I expected to be receiving £130/week for mortgage interest. Instead I've been getting £101/week tax credits (which also costs me £18/week in council tax benefit). So it seems that my WTC is losing me £48/week, which surely can't be right, can it?

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Had an exciting update on my benefit. The DSS (or whatever they're now called) are paying my mortgage interest from 21 October. I'll receive £163.28/week (based on their flat rate interest allowance of, I believe, 6.1%) plus my £89.80/week ESA. However from that they'll deduct my WTC income of £95.06/week - leaving a net £158.02/week - give me 10p and send the rest direct to the mortgage company. And I'll now qualify for Council Tax benefit.

 

(I'm not really complaining as I'm a beneficiary of the policy but it does seem a bit odd for the government to pay mortgage interest at a flat rate rather than at the rate an individual is actually paying. My own rate is currently 4.84% and there must be others with much lower rates while a few may be out of pocket and so falling into arrears.)

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